Flexicover (www.Flexicover.co.uk) Flexicover Direct is a division of Citybond Holdings plc, a specialist UK travel insurance provider that has consistently been a benchmark for great value products. Established since 1983, Citybond applies cutting-edge technology to support its modern portfolio of travel insurance products for the 1,500,000 passengers it insures annually. In 2008, Citybond Holdings secured an Investors In People accreditation, a clear reflection of its professionalism. This policy is underwritten by AXA Insurance UK plc. AXA Insurance are the largest travel insurer in the UK, and enjoy a first-class reputation for providing outstanding customer service. AXA’s effective claims handling service ensures that all its customers travel safe in the knowledge that they are covered against emergencies, 24 hours a day, 365 days a year. Both Citybond Holdings Plc and AXA Insurance are authorised and regulated by the Financial Services Authority. In our bid to continually offer added value to our customers, we have negotiated the following changes to our policies with immediate effect: AXA is our new Insurer! We have now partnered with the UK's largest travel insurance company to underwrite our new, enhanced scheme. Customers will now have greater financial security and peace of mind when insuring with Flexicover Direct. No Age Limit for Single Trip Customers! There will be no change in age limits for Annual Multi Trip, Long Stay and Gap Year policies. New! Extended Kennel & Cattery Fees cover! All policies now cover additional kennel or cattery fees if return home is delayed due to injury, illness or disease of the family pet. New! Excursion cover! Cancellation or curtailment charges now cover excursions up to £250. New! Missed departure now covered on the return journey! New! Travel delay and Missed departure provide cover for traffic congestion! Please note Scheduled Airline Failure Insurance (SAFI) is no longer included on our policies.

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