What will happen if the event I’m going to gets cancelled?
If the event is cancelled and not rescheduled for a later date, Get Me In will refund your payment after contacting the event promoters. If you haven’t received an email advising on the refund process within 48 hours of cancellation, all you need to do is enter the event name in the ‘Ask a question’ box and you will receive assistance.
I’ve received a dispatch email from Get Me in but the tickets haven’t arrived yet
Tickets are normally sent through a secure courier and your email should include a tracking number for you to use to follow the progress of your order on the courier’s website. If you haven’t received your tickets after 5 working days, you may need to get in touch with the customer service team via the website.