Millions risk missing out on Universal Credit support

Over 1.6 million UK households could claim Universal Credit, but aren't. Check eligibility, get free advice, and boost income with the right resources and updates.

Smartphone with Universal Credit App
(Image credit: Getty Images)

Millions of households could be leaving serious money on the table because they're not claiming the support they're entitled to. New analysis from Policy in Practice suggests more than £22-24 billion in benefits and social tariffs go unclaimed each year across the UK.

A large slice of that relates to Universal Credit (UC). Anti-poverty charity Turn2us estimates that over £9.6 billion in UC wasn't claimed over the past year as families grappled with rising costs.

The backdrop is a system that's complicated and, for many, hard to navigate. Policy in Practice's director Devan Ghelani says "over £24 billion is left on the table at a time when many are struggling to stay afloat," calling for a simpler, more proactive approach to support.

Benefit and social security keyboard

(Image credit: Getty Images)

Meanwhile, official DWP statistics show that 6.4 million households were on UC in January 2024, rising to 7.5 million in January 2025, over 50% of which were families with children, underlining how central the benefit has become.

If you're unsure if you qualify, checking takes minutes and doesn't commit you to a claim. The government signposts independent benefits calculators on GOV.UK, while charities run their own tools and one-to-one help.

With living costs still biting, even a modest monthly award can be the difference between staying on top of bills or falling behind. A five-minute check is a low-effort way to find out what you're due.

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Nathan Walters
Tech & Savings Editor

I started at MyVoucherCodes as a Deal Expert, sourcing top deals and discount codes. I combined these skills with my passion for writing to become an Editor, helping readers save money. As a former student and homeowner, I understand the need to budget and provide shopping tips, especially for vegetarian and vegan diets. I've also written for publications like GamesRadar+, The Sun, My Weekly, iPaper and Pick Me Up!

I play video games, write reviews for GameReport in my spare time, and love trying out the latest tech gadgets. I also enjoy DIY projects, having worked in a tool store and renovated my home on a budget.