Superdrug Customer Service Information

Last Update on 22nd of July 2022 by Becky Spicer

What is the Superdrug Customer Service policy?

Our Customer Promise by Superdrug is the customer service policy they live by. This is to give great service, make an enjoyable shopping experience and offer the latest in health and beauty. They also aim to give each customer the Superdrug Feeling. They welcome feedback to improve their customer service.

How can I contact Superdrug customer service?

There are a few ways you can contact Superdrug customer service. You can contact them via Live Chat, Facebook, Twitter, or by phoning their customer service number.

Phone Superdrug Customer Service

0345 671 0709.
Monday - Friday: 8 am - 7 pm
Saturday - Sunday: 9 am - 6pm
Bank Holidays: 10 am - 5 pm.

Live Chat with Superdrug

Click the pink pop-up button on your screen to live chat with Superdrug customer services. You can also visit the Contact Us pageand start a live chat from here.

Monday - Friday: 8 am - 9pm
Saturday: 9am - 5pm
Sunday: 10 am - 5pm
Bank Holidays: 10 am - 5 pm.


For Facebook, simply send a message to the Superdrug Facebook account by the Messenger app.

Typically responds in: 8 hours.


For Twitter, you can send them a tweet by tagging the Superdrug Twitter Help account.

Typically responds in: 2 hours.

Monday - Friday: 8 am - 7pm
Saturday: 9 am - 6pm
Sunday: 9 am - 5pm

You can also tweet the Superdrug main Twitter account.

What is the Superdrug customer service address?

It is far quicker to phone or live chat with Superdrug. However, you can write to them at their postal address:

The Superdrug Customer Team
51 Sydenham Road

What are Superdrug customer service reviews like?

Superdrug has an average of 4.5 out of 5 with over 26,000 reviews on Trustpilot. Customers generally praise the fast delivery, good products, and excellent customer service.

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