FAQs
Delivery & Return FAQs
Can I get free delivery?
Yes, Waterstones offer free 2nd Class delivery when customers spend over £25 on their orders.
What delivery options are available?
When placing an order at Waterstones you’ll have the option of receiving it via 3-5 day 2nd Class delivery, 2-3 working day 1st Class delivery and delivery via UK Courier which is currently unavailable.
How much does delivery cost?
2nd Class delivery is available for £2.99, 1st Class delivery is available for £3.99 and delivery via a courier costs £7.95.
Can I collect my order from a Waterstones store?
Yes, you can. Subject to stock availability your order can be ready at your chosen Waterstones store within 2 hours.
Can I return my order?
Waterstones accept returns on items for up to 60 days after purchase or when you receive the item. Returns must be in perfect condition and in their original packaging.
How do I return items?
You can return orders either in the post or by taking them to your local Waterstones store, whichever is most convenient for you.
Discount FAQs
Does Waterstones offer discount codes?
Yes, you can get a Waterstones promo code. They offer discounts on full-priced and sale items. Keep an eye out at MyVoucherCodes to get the latest Waterstones deals and offers.
Are there a student discount available at Waterstones?
Yes, Waterstones offer a Waterstones plus student card, and you can get discounts through UNiDAYS. You can find out more by heading to the dedicated student discount page on the Waterstones website.
Our Waterstones Money-Saving Tips
Incredible competitions await on the Waterstones website. Visit the ‘Win’ section to enter to win some incredible prizes.
You have to check out the Waterstones sale section for incredible bargains on the latest bestsellers and more, you can save big on books. Here at MyVoucherCodes, we've had deals for up to 70% off in previous sales.
Take advantage of the Waterstones student discount for some stunning savings. You’ll start earning points and get a 5% discount on every transaction. Just verify your student status to claim your discount.
Bookworms should check out the Waterstones Plus rewards scheme. By shopping at Waterstones, you can earn £10 off to spend in-store, in the cafe or online for every £100 you spend. You'll also get access to exclusive offers and events and free-to-enter prize draws. They'll also send you member treats every year on the anniversary of your joining.
How to use your Waterstones discount code
Follow these instructions to apply your Waterstones discount code and unlock a saving:
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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