FAQs
Delivery & Return FAQs
Can I get an Eyeko free delivery code?
Yes, standard tracked delivery is free on orders over £15, you can also get free next day delivery on orders over £50.
What are the delivery options available at Eyeko?
Standard delivery costs £2.50 or it’s free for all orders over £15. Your order will be delivered in 2-3 working days. If you need your order sooner, next working day delivery is also available for £4.50. Tracked Click & Collect is completely free and is available from over 5000 collection locations. Your order will be delivered within 2-3 working days.
Can I return my order?
Eyeko offers a 28-day return policy with 14 days to request a return from the date your order arrives. You’ll then have another 14 days to return your item. Your items should be returned in the original packaging and accompanied by a returns form. They should also be unopened, with tags attached, and in perfect condition. Eyeko asks that you retain the proof of postage when you return your item.
Discount FAQs
Does Eyeko do student discount?
Students are eligible for a discount of up to 25% on their Eyeko orders. To take advantage of this offer, your student status needs to be confirmed through GoCertify.
Can I get NHS discount at Eyeko?
In appreciation of their dedication, key workers are entitled to a 30% discount on their Eyeko purchases. To access this discount, verification of your employment through GoCertify is required.
Additional FAQs
Are Eyeko products vegan?
Eyeko products are cruelty-free and do not sell to countries that test on animals. However, not all of their products are vegan. You can shop their specific vegan range of makeup products, which includes eyeshadow palettes and mascaras.
Our Eyeko Money-Saving Tips
Sign up for the Eyeko newsletter for 20% off your first order. You’ll also receive exclusive discounts and sales notifications and be the first to know about new eye makeup products.
Students can enjoy up to 30% off their order at Eyeko. To claim your discount, you must verify your student status via GoCertify.
As a thank you for their hard work, key workers can save 30% on their orders at Eyeko. You need to verify your work status via GoCertify to get your discount.
Follow Eyeko on TikTok or Instagram, and you'll get a free gift with your next order over £25. After this, verify the following with the GoCertify portal on the Eyeko website.
Enjoy free gifts on selected orders when you spend £25 or more. In the past, Eyeko has given gifts such as Spotlight Brow Highlighters.
If you refer a friend to Eyeko, you'll receive £10 off their first order of £30 or more and £10 off your next order of £30 or over. To refer a friend, log into your Eyeko account and access your specific code.
How to Use Your Eyeko Discount Code
- Take a look at our available Eyeko discount codes and find the one that works best for your shopping needs.
- Once you’ve found your code, head to the Eyeko website and start shopping!
- Find everything you like and add it to your basket.
- When you’re happy with everything you’ve added, you can begin the checkout process.
- Enter your details and your discount code into the "got a discount code' box.
- Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
