You can track your order on the Jo Malone website. Simply sign in to your account and you will be able to see the movement of any active orders you may have.

What delivery options are available with Jo Malone?

You can select Standard delivery for £5, Next Day delivery for £8, Named Day delivery for £8, or Saturday delivery for £12.

Can I get free delivery?

For a limited time, you can get free Next Day delivery for any order over £60. This will be delivered on the next working day on orders placed before 3 pm.

Jo Malone Returns FAQs

How do I return my Jo Malone order?

You have 30 days to return your order if it was purchased after 18th February 2022. To do this you need to complete the necessary documentation which can be found on the returns page of their website and post it to the Jo Malone offices in Fareham (this address can be found on the returns page also) and it will take up to 14 working days for your order to be processed and a refund to be sent to you.

Can I return an online order to a Jo Malone store?

You can return your online order to a Jo Malone store. To do this, you will need to provide valid proof of purchase for the item you would like a refund on.

Other Jo Malone FAQs

Can I get my Jo Malone order gift wrapped?

You can select to use the Jo Malone complimentary gift wrapping service at checkout. If you are sending it as a gift, you can also choose to send a gift card with a small message.

How do I get a Jo Malone sample?

You can choose a complimentary scented sample next time you place a Jo Malone online order.

Other ways to save at Jo Malone

If you love Jo Malone products, sometimes, you may get a free gift to go with any order that qualifies (usually a specific total amount); like a hand cream for example. You never know, you may find a product and scent that you absolutely love for free!

You can still have your favourite scents without breaking the bank when you sign up for the Jo Malone newsletter to receive the latest news, offers, product launches and exclusives.

You want to spend your money on beautifully scented products, not on their delivery so you’ll be happy to know that you can free next day delivery for any order over £60.

Make sure you choose your free sample at checkout and explore the world that is Jo Malone!

How to use your Jo Malone discount code

Open our website and search for a Jo Malone voucher code that best fits your shop.

Unlock your code and open up the Jo Malone website in a different tab.

Browse through the website and find the products you want to buy. Add these items to your “Cart”.

Once you have everything, proceed to checkout and double-check each item to ensure it is included with your voucher.

Log into your account or continue as a guest. Once completed, copy & paste your Joe Malone promo code into the “Promo Code” box. Click “Apply” and enjoy your discount!

An Extra Little Something

Two bottle of cologne, one laying down with 'Mum' engraved on the top of the lid.

A candle, perfume, or aftershave are brilliant options for a gift to near enough everyone and for every occasion. There is scent after scent lining shelves and filling websites that it can be overwhelming. How do you make such a popular gifting option unique? Well, Jo Malone has something perfect in mind to add to your gift without ramping up the cost.

Engraving. That’s right, you can add a beautiful sentimental touch to your gift bringing it from ‘just a candle’ to something that will mean something, forever. There are a couple of options available with this. First of all, you need to decide what product you want to gift. If you want to make sure you can get it personalised then your choices are between a candle, a cologne, or bath oils.

What you can get depends on the size of the product you would like to gift. For example, a 30ml cologne will lend itself to engraved initials on the lid, whereas you’d be able to engrave the bottle with a message of up to 30 characters and the lid with 3 initials on a 100ml cologne. Whatever product you choose, at whatever size, getting it engraved will bring a personal touch that can’t be bought from the shelves.

Choosing to get your gift engraved only adds £15 to your order which is a tiny extra for such a timeless, tender touch. Along with the complimentary gift wrapping from Jo Malone, you can make a common gift truly one of a kind. So grab a Jo Malone discount code to keep your wallet happy for now so you can get a gift that will keep your loved one smiling forever.

Sweet Smelling Perfume

Searching for your next best perfume? Get online today to discover and shop the full Jo Malone Perfume collection. With plenty of amazing aromas and smells to choose from, you won’t be stuck for choice when it comes to finding the freshest of smells that you’ll absolutely love to wear on your skin and body.

From fresh and uplifting citrus scents to luxurious floras and warming woods, you can find the perfect scents to wear during the day and night time with the Jo Malone perfume collection. Each of their colognes is carefully crafted from the finest ingredients and made to be layered with another on the skin to create something truly special and personal to you.

Not sure where to start in your shop for a new scent? Browse their best-selling range of perfumes to discover popular scent combinations such as the English Pear & Freesia Cologne, Peony & Blush Suede Cologne and Myrrh & Tonka Cologne Intense just to name a few.