FAQs
Delivery & Return FAQs
Does Kiehl’s offer free delivery?
Yes, they do - Kiehl’s currently offers free Standard UK delivery on all orders over £25.00 and for orders under this amount, delivery will cost £3.00.
What are the other delivery options at Kiehl’s?
Next Day delivery is available for £6.95 and Saturday delivery can also be purchased for £9.95. There does not currently appear to be a Click & Collect service in-store.
Does Kiehl’s offer free returns?
Yes, Kiehl’s offers free returns on their orders. You’ll have 28 days from the date of purchase to send items back, and they must be returned in a resalable condition and in the original packing.
Other FAQs
Does Kiehl’s offer a student discount?
Yes, they do. Students can save 10% on orders with a UNiDAYS student discount! To start saving, simply verify your student status online.
How do I get in touch with Kiehl’s?
The best way to contact Kiehl’s is by filling out and submitting an online contact form. Alternatively, you can give them a call on 0800 587 0830.
Our Kiehl’s Money-Saving Tips
Newsletter deals, a rewarding loyalty scheme and recycling incentives are several savvy ways to keep the cost of your next Kiehl’s order down.
Sign up for the Newsletter: Sign up for the Kiehl’s newsletter and get 15% off your first order. You’ll also get exclusive offers and new product information straight to your inbox. Plus, you’ll receive helpful skincare recommendations!
My Kiehl’s Rewards: Join the My Kiehl’s Rewards programme and earn points on your purchases. You’ll earn 1 point for each £1 spent and when you reach 150 points, you’ll get a £10.00 voucher to spend on the next full-priced item you buy. You’ll also get exclusive offers and a birthday treat, too.
Refer-a-Friend: Refer a Friend to the My Kiehl’s Rewards loyalty programme to earn points. You can pick up 50 points when your friend makes their first purchase and you can refer up to 10 people per year.
Recycle for Rewards: Recycle and get rewards with your empties from Kiehl’s. Simply sign up for My Kiehl’s Rewards and return your empty bottles or packaging in-store. 1 empty product = 15 points and 10 empties = 150 points.
Student Discounts: Students can make the most of 10% off their orders at Kiehl’s online. Sign in to your UNiDAYS account to verify your student status and gain access to your code.
How to Use Your Kiehl’s Discount Code
1. Browse MyVoucherCodes and choose a Kiehl's discount code most suited to your purchase.
2. Click the green ‘Get code’ or ‘Get discount’ button and copy the code. The Kiehl’s website will then open automatically in a separate tab.
3. Start shopping and add the items you'd like to your bag.
4. Once finished, click on the bag icon in the top right corner and then select ‘Go to My Bag’.
5. Underneath your subtotal, there will be an ‘Add a Promo Code’ text. Click on this.
6. Paste your Kiehl’s discount code into the promo box.
7. Click ‘Apply’ and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
