FAQs
Delivery FAQs
What delivery options do MyVegan offer?
When placing an order, you’ll have a choice of a number of delivery options. To get your order delivered straight to your door, you’ll have the choice of 2-3 working day standard delivery or next day delivery if ordered before 11 pm.
How much does delivery cost?
Standard delivery is available for £3.99 and next-day delivery is available for only £5.99.
Do MyVegan offer free delivery?
Yes, they do. Free standard delivery is available when you spend over £40 and free next-day delivery is available on orders over £60.
Do MyVegan offer click and collect?
Yes, MyVegan offer a choice of two click and collect options. Standard click and collect is available for £3.99 or free on orders over £40. With the standard service, you have the choice of over 5000 collection points and your order will be ready for collection in 3-5 days and available for a further 10 days. InPost Locker collection is also available for £2.99 with the choice of over 1000 lockers to collect from. Your order will be ready for collection within 3-5 days and available for collection for another 72 hours.
Return FAQs
Do MyVegan accept returns?
Yes, MyVegan accept returns for up to 14 days after you receive your items. All items must be returned unused and in their original packaging.
I’ve received the wrong item, what do I do?
In the unlikely event that you receive the wrong item, MyVegan will work to quickly to resolve the issue. If this happens you should return the item in the same condition you received it within 14 days of receiving it.
I haven’t received my item, what do I do?
Not receiving your order is an uncommon event, to receive a refund or a replacement you should inform MyVegan that you have not received your item within 21 days from when you received an email confirming the dispatch of your order.
Are returns free?
MyVegan only cover the costs of returns if they’ve sent you the wrong item, an item is damaged or faulty or you’re returning a substitute or replacement item that you don’t want. MyVegan will not refund postage for items in good working order.
Discount FAQs
Can I get a MyVegan discount code?
Yes, MyVegan offer discount codes throughout the year to help their customers save. You’ll find all of the latest discount codes here at MyVoucherCodes, you may also find an exclusive or two here too.
Do MyVegan offer a student discount?
Yes, MyVegan offer a student discount. By verifying your student status using UNiDAYs, Student Beans or gocertify you can get yourself at least 37% off your purchase.
Do MyVegan offer a key worker discount?
Yes, they do. Keyworkers can save themselves 37% off purchases at MyVegan. To start saving just head over to MyVegan’s website to verify your status and get saving.
Our MyVegan Money-Saving Tips
Refer a Friend: Referring a friend to MyVegan can be a great way for both of you to save. Your friend will be able to save 40% off their first order when they spend £30 and, when they do this, you’ll earn yourself £10 free credit to use towards a future order. What’s even better is you can do this for multiple friends, so you can help multiple people save and get yourself even more credit!
Free Gifts: By spending over £100 on any order, you can get yourself a free eco bottle with your order. This free gift is worth nearly £18, so if you’re close to that minimum spend it may be worth spending that little bit extra to get it.
Download the App: Be sure to download the MyVegan app, not only will you get recipes, blog articles and the ability to shop anywhere but you’ll also get access to exclusive app offers and early access to other deals. You’ll also receive push notifications so you never miss out on savings.
Shop the Sales: MyVegan also hold sales throughout the year to help you save. Their current sale is currently offering customers up to 50% off everything.
How to use your MyVegan discount code
- Take a look at our available MyVegan discount codes and find the one that works best for your shopping needs.
- Once you’ve found your code, head over to the MyVegan website and start shopping!
- Find everything you like and add it to your basket.
- When you’re happy with everything you’ve added, you’re ready to begin the checkout process.
- Enter your details and your discount code into the promo code box.
- Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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