FAQs
Delivery & Cancellation FAQs
What delivery options are available at Chain Reaction Cycles?
Standard delivery is available for £4.99, whilst Express delivery is £7.99. Next Day is also available for £9.99. Bikes are classed as ‘oversized’, and as such will come with a £19.99 shipping fee.
How will my bike arrive?
If you’ve ordered a bike, then it should arrive set up and ready to go. The only thing you’ll need to do is adjust the handlebars, fit the pedals and fix the saddle.
How to cancel an order with Chain Reaction Cycles
It is possible to cancel your order, although you’ll have to be quick. To cancel, it must be within five minutes of placing your order and can be done by signing into your account and opening the ‘My Account’ page. From here, click the ‘Orders’ section, navigate to ‘View Order Details’ and click the ‘Cancel Order’ button.
Returns & Refund FAQs
How do I return a product to Chain Reaction Cycles?
To return a product, you’ll need to do so via Chain Reaction Cycles’ easy-to-use Returns page. You’ll need your Order ID and postcode at the ready and will then be taken through the process step by step.
How long does it take to be refunded by Chain Reaction Cycles?
Once an item has been returned, a refund will typically be issued within five days. Payment will be made to the card that was used for the initial purchase.
Our Chain Reaction Cycles Money-Saving Tips
Other ways to save at Chain Reaction Cycles include shopping in the ‘Outlet’ section, signing up for the newsletter and checking out the Cycle to Work Scheme.
The Chain Reaction Cycles ‘Outlet’ section is an excellent place to pick up savings on all things cycling. You’ll find discounts on many biking essentials including components, wheels, tyres and clothing.
By signing up for the Chain Reaction Cycles newsletter, you’ll be the first to receive all the latest news, deals and offers straight to your inbox.
Chain Reaction Cycles are part of the Cycle to Work Scheme, and by signing up through your employer you could end up saving on a new bike and accessories. If your employer is registered for the scheme, you can spread costs over a pre-agreed period of time.
How to use Your Chain Reaction Cycles discount code
- Look through our list of Chain Reaction Cycles discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Chain Reaction Cycles website will open automatically in a separate tab.
- Start shopping, and add any items you'd like to buy to your online shopping basket.
- Once finished, head to the checkout and paste your Chain Reaction Cycles promo code into the discount code section. Ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
