FAQs
Booking FAQs
Can I alter my Discount London booking?
This largely depends on the supplier, but it is possible that your booking can be altered. Please note, that an amendment fee may apply to any changes made.
How will my tickets arrive?
If you’ve purchased tickets online, then you’ll receive an e-ticket via email. Instructions on how to add these to your mobile phone wallet will also be included in the email.
Other FAQs
How do I contact Discount London?
The best way to get in touch with Discount London is by sending an email to contact@hospitalityline.co.uk. Alternatively, you can send their team a message via social media.
Are tickets available for attractions outside of London?
Yes! Discount London offers plenty of tickets for attractions and experiences outside of London, such as Alton Towers, Chessington World of Adventures and Warwick Castle.
What happens if I miss my experience?
If you miss the experience you’ve booked, it's unlikely that Discount London will be able to issue you new tickets. However, they will be happy to look into the circumstances for you further and check with the supplier.
Our Discount London Money-Saving Tips
There are plenty of other savvy ways to save when booking with Discount London, including package deals, newsletter deals and a Price Guarantee.
Find the best affordable attraction tickets by securing one of Discount London’s many bundles. By doing so, you’ll get plenty of experiences for a lesser price than buying them all individually.
Be sure to sign up for the Discount London newsletter. You’ll get access to plenty of exclusive discounts and offers, which will be sent straight to your inbox.
If you’re after added savings, be sure to check out the ‘Ticket Offers’ section of the Discount London website. Here, you’ll find all of the offers and deals that they currently have available.
Discount London offers a Price Guarantee. If you find the same tour or tickets sold for less elsewhere, they’ll refund you the difference.
How To Use Your Discount London Discount Code
- Look through our list of Discount London discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Discount London website will open automatically in a separate tab.
- Start shopping. Add any experiences or bookings that take your fancy to your online shopping basket.
- Once finished, proceed to checkout and paste your Discount London promo code into the highlighted box. Ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
