FAQs
Ticketing FAQs
Is there a booking fee at Cineworld?
Yes. Booking tickets through Cineworld’s advance booking system, whether that’s through the website, on mobile or by app, will incur a £1.00 booking fee per person.
What's the age limit for a child's ticket?
Cineworld currently offers discounted tickets for children up to the age of 14. Infants under the age of 18 months go free, too!
Can I amend my booking?
Unfortunately, it is not possible to amend your booking. However, if it’s 2 hours or more before the screening of the film, you can simply cancel your booking and rebook for your desired date and time.
Can I cancel my booking?
Yes, if you have a valid My Cineworld account, you can cancel your booking for up to 2 hours before your screening. Please note that the booking fee is non-refundable.
Other FAQs
Is a Cineworld membership free?
Cineworld has two different membership options, with the basic version - My Cineworld Membership - free to all customers. To sign up, all you need to do is register with your name and email address online. Once registered, you’ll get access to film updates, exclusive offers and even invites to special screenings.
Is My Cineworld Plus still available?
No, the Cineworld Plus membership has now been discontinued. If you would like an alternative, then Cineworld Unlimited might be worth considering.
Our Cineworld Money-Saving Tips
There are plenty of other ways to save at Cineworld, including signing up for one of their membership options, making the most of family discounts and checking out the ‘Offers & Promotions’ section.
Cineworld Unlimited: If you love film, it’s certainly worth signing up for a Cineworld Unlimited membership. By doing so, you’ll get access to plenty of perks, including unlimited viewings, special screening invites and in-cinema discounts. There are four membership groups to choose from, and prices range from £12.99 to £22.99 per month.
My Cineworld Membership: Signing up for a My Cineworld membership is completely free and grants you access to fast and easy online booking, exclusive offers and regular film updates.
Family Discounts: Cineworld offers family discounts. When purchasing a family ticket (covering a group of up to four with two adults), adults will pay kids’ prices!
Check Out the ‘Offers & Promotions’ Section: For all of the latest Cineworld deals, be sure to check out their ‘Offers & Promotions’ page. Here, you’ll find promotions on food, drink and referring friends.
How to Use Your Cineworld Discount Code
1. Look through our list of Cineworld discount codes and choose one that best suits your shopping needs.
2. Click the 'Get code' or 'Get discount' button. The Cineworld website will open automatically in a separate tab.
3. Browse the Cineworld website and select the tickets that you’d like to buy. Add them to your basket, and then proceed to checkout.
4. You’ll then need to paste your Cineworld promo code into the ‘Voucher Code/CEA Card Number’ section and ensure that it has been successfully applied.
5. Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
