FAQs
Venue FAQs
Where is Cheltenham Racecourse?
It is positioned roughly half an hour away from Cheltenham Spa train station and other popular spots in the centre of Cheltenham town.
What is the accessibility like at Cheltenham Racecourse?
They offer a range of facilities to enable people with disabilities to enjoy the races. If special requirements need to be made, you can email cheltenham.accessibility@thejockeyclub.co.uk to speak with a member of their customer service team.
Can I hire Cheltenham Racecourse?
There are a number of rooms that can be adapted to suit your needs perfectly. You can book for meetings and conferences, Christmas parties, general celebrations and even weddings.
Other FAQs
Can I get a refund for my Cheltenham Racecourse tickets?
It is possible to get a refund for your Cheltenham Racecourse ticket but there are a number of conditions. You can find all the information you need on their Refund Policy page.
What is the bag policy at Cheltenham Racecourse?
You are only able to bring appropriately sized backpacks and handbags into the venue and all of them need to be searched by the Cheltenham Racecourse security team. Large rucksacks and suitcases aren’t permitted in the venue.
Our Cheltenham Racecourse Money-Saving Tips
Entering competitions, downloading The Jockey Club app and signing up for Rewards4Racing are other ways to save at Cheltenham Racecourse.
Every so often, Cheltenham Racecourse will hold competitions at peak times of the year (such as Christmas) where you can win some amazing prizes. The best places to keep up to date with these competitions are on their homepage, social media and newsletter.
If you download The Jockey Club app, you can download your digital racecard which will give you the latest tips and odds for every race day at Cheltenham. You’ll also receive notifications about their exclusive competitions and content.
When you sign up for Rewards4Racing, you can collect points when you shop and bet online with over 4,000 partners. You can use these points to purchase tickets, claim hospitality upgrades and gain access to exclusive members' areas.
When you sign up for The Jockey Club newsletter, you’ll receive exclusive offers on festivals, race day events and early bird windows. Exclusive content, competitions and course information are all available, too.
How to use your Cheltenham Racecourse discount code
- Look through our list of Cheltenham Racecourse discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button. The Cheltenham Racecourse website will open automatically in a separate tab.
- When you’ve found your event and you’ve entered your details into the booking page, you are ready to move onto the payment page.
- Here, you’ll see a promo code box where you can enter your Cheltenham Racecourse discount code.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
