FAQs
Booking FAQs
Can I cancel my booking?
Tickets at The View from The Shard are non-refundable and therefore cannot be cancelled. They do, however, offer a View Guarantee meaning you can return for free if the weather conditions spoil your visit.
Can I purchase a ticket on the day?
Yes, it is possible to buy your The View from The Shard tickets on the day. This covers both online and in-person purchases and is subject to availability.
Does The View from The Shard do group bookings?
Yes, The View from The Shard offers group and school bookings. By buying tickets in bulk (for groups of 10 or more), you could end up saving when compared to buying tickets individually.
Other FAQs
Can I get a student discount at The View from The Shard?
Yes, students can currently get 5% off at The View from The Shard. To start saving, simply verify your student status online with Studentfy.
How do I contact The View from The Shard?
The best way to contact The View from The Shard is by calling them on 0344 499 7222. Alternatively, you can complete an online contact form.
Our The View From The Shard Money-Saving Tips
Booking in advance, signing up for the newsletter and picking up gift vouchers are other ways to save at The View from The Shard.
By booking your tickets in advance, you could secure your next The View from The Shard visit for less.
Be sure to sign up for the The View from The Shard newsletter. By doing so, you’ll get plenty of industry news and exclusive offers sent straight to your inbox.
Gift vouchers are now available at The View from The Shard! They make the perfect present and can be picked up online.
How To Use Your View From The Shard Discount Code
- Look through our list of The View from The Shard discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button. The View from The Shard website will open automatically in a separate tab.
- Browse The View from The Shard website and select the booking that you’d like to make. Add it to your basket and proceed to checkout.
- You’ll then need to paste your The View from The Shard promo code into the highlighted section and ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
