FAQs
Delivery & Returns FAQs
Is delivery free at Emma Mattress?
Yes, all orders at Emma Mattress come with free standard delivery. Delivery times depend on what you are ordering, so it can vary.
Are returns free?
Emma Mattress prides itself on putting its customers first, that’s why it not only offers free delivery on all of its products but also free returns. They will come directly to you to pick up your order.
Other FAQs
Is Emma Mattress good?
Emma Mattress is a multi-award-winning company with over 35 awards in its belt. Their products such as the Emma Hybrid Premium Mattress won product of the year in the Sleep Awards 2024 and the Emma Hybrid Airgrid Mattress won the T3 Platinum Award in 2023.
Does Emma Mattress offer an NHS discount?
Yes, Emma Mattress offers a 5% NHS discount on all orders. Simply sign in to ‘healthservicediscounts.com’ to access this discount.
How do I contact Emma Mattress?
You can call the customer service team at Emma Mattress at 0300 131 3019, which is available Monday to Friday, 9 am - 6 pm. Alternatively, you can use their chatbot feature on the website.
Our Emma Mattress Money-Saving Tips
Other ways to save at Emma Mattress include signing up for the newsletter, shopping in the outlet, using the trial period and taking advantage of the student discount.
Sign Up For The Newsletter. Sign up for the newsletter at Emma Mattress today and receive an exclusive 5% discount on your next purchase. You will also be first in line to hear about new and exciting products and promotions.
Shop The Outlet. For further discounted products, be sure to check out the outlet page at Emma Mattress. We’ve previously seen discounts as high as 45% off mattresses, toppers and more. Act fast as these products are low in stock and once they’re gone, they’re gone!
Trial Period. Emma Mattress offers trial periods on many of their products. For example, you will get a 200-night trial period on mattress purchases. Emma Mattress know that finding the perfect mattress is important and can take time for your body to adjust, so if you’re unhappy with your new mattress, you can return it no questions asked within 200 nights of purchase.
Student Discount. Emma Mattress offers a 10% student discount on all orders. Simply sign into StudentBeans to access this offer.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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