FAQs
Delivery & Returns FAQs
Can I get free delivery at ProCook?
Yes, you can. For all orders over £60.00, you’ll qualify for free Standard UK delivery (otherwise £3.95). Collection is also free (for orders over £60.00) from your nearest Pickup Point.
Can I change my order after I’ve placed it?
Unfortunately, orders can’t be changed online. However, it might be possible to make alterations if you call the Customer Service team on 0330 100 1010. This must be done no later than 15 minutes after completing your online purchase.
What is the ProCook returns policy?
If you’re not happy with your ProCook products, you can send them back for a refund within 30 days of the date of purchase. Products must be returned unused and in their original packaging.
Other FAQs
Where is my nearest ProCook store?
To find your nearest ProCook store, you can search by postcode on their useful ‘Our Stores’ page. Here, you’ll also find directions and store opening times.
Are gift cards available at ProCook?
Unfortunately, gift cards are not currently available at ProCook. If this changes, we’ll update you right here at MyVoucherCodes.
Our ProCook Money-Saving Tips
Take advantage of free Standard UK Delivery on all orders over £60.00! For orders under this amount, delivery will cost £3.95.
Be sure to check out the ProCook ‘Sale & Offers’ section to discover all of the best discounts and offers that are currently available.
For peace of mind, all ProCook products come with a minimum 12-month guarantee. If you find that your product has a fault, it can be returned for a replacement.
ProCook currently offers a 10% student and graduate discount. To start saving, simply verify your student status online.
How to use your ProCook discount code
- Look through our list of ProCook discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The ProCook website will open automatically in a separate tab.
- Start shopping and add products that you'd like to buy to your online basket. Make sure all items are eligible for the discount and proceed to checkout when finished.
- Copy and paste your ProCook discount code into the 'Promo Code' box and click 'APPLY' to activate.
- Enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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