FAQs
Delivery & Return FAQs
Can I get free delivery at Le Creuset?
Yes, it is possible to get free delivery at Le Creuset if you spend over £50.00 on an order. Orders under this amount will come with a £4.95 shipping fee, and delivery should take 3 to 5 working days.
What is the Le Creuset returns policy?
If you change your mind or you’re not satisfied with your new Le Creuset product, you can return it within 30 days of the date of delivery. To start the returns process, you’ll first need to contact their Customer Service team and then complete a returns form.
Other FAQs
How do I contact Le Creuset?
The best way to get in touch with the Le Creuset Customer Service team is by sending an email to helpline.uk@lecreuset.com. Alternatively, you can send them a message via their Live Chat system.
Can Le Creuset products go in the dishwasher?
Yes, all Le Creuset cast iron pieces are safe to go in the dishwasher, other than products with wooden handles. These should be hand-washed.
Which Le Creuset products come with a lifetime guarantee?
The Le Creuset products that come with a lifetime guarantee include Cast Iron, 3-Ply Stainless Steel, Toughened Non-Stick, Professional Hard Anodised and Bakeware goods.
Our Le Creuset Money-Saving Tips
Other ways to save at Le Creuset include signing up for the newsletter, shopping in the ‘Offers’ section and making the most of their lengthy product guarantees.
Newsletter Deals: Be sure to sign up for the Le Creuset newsletter. By doing so, you’ll get 10% off your first order over £50.00! You’ll also get access to product release information and other personalised content based on your interests.
Check Out the ‘Offers’ Section: The ‘Offers’ section is the best place to find all of Le Creuset’s current discounts and promotions. Here, you’ll find multibuy deals, clearance products and even free gifts!
Lengthy Product Guarantees: If you’re buying a Le Creuset product, you’ll have the peace of mind knowing that it’s protected should anything go wrong, thanks to their product guarantees. Guarantees range from 5-year cover to lifetime cover, depending on the item you’re purchasing. For more information, be sure to check out their ‘Guarantee’ page.
Free Online Recipes: Did you know that Le Creuset offer free online recipes? The link to this section can be found at the bottom of their homepage, and covers everything from meat dishes to ice creams and smoothies.
How to Use Your Le Creuset Discount Code
- Look through our list of Le Creuset discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button. The Le Creuset website will open automatically in a separate tab.
- Browse the Le Creuset website and select the products that you’d like to buy. Add them to your online basket and click on the basket icon in the corner of your screen to bring up your order summary.
- Paste your Le Creuset promo code into the ‘Promo Code’ section and check that it has been successfully applied.
- Proceed to checkout, confirm payment and enjoy your savings.
How Do We Source Discount Codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if My Discount Code Doesn't Work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How We Make Money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
