FAQs
Delivery & Returns FAQs
Can I get free delivery at ManoMano?
As ManoMano is a marketplace, items displayed are sold by many different sellers. As this is the case, it varies as to whether or not free delivery is available. Some sellers do offer it, so it’s always worth double-checking before completing your purchase.
Can I cancel my order?
Yes you can, although you’ll have to inform the seller as opposed to ManoMano. To do this, you’ll need to log in to your customer account and click on “Account” before navigating to “My Orders”. From here, click on the “Get Help” section where you’ll be met with some on-screen instructions on how to cancel your order.
Are returns free at ManoMano?
Unfortunately not, no. You have several ways to send an item back, and this can be via Royal Mail, UPS or Parcel2go. For more information on how to start the return process, please visit the ManoMano website.
Other FAQs
What is the best way to contact ManoMano?
The best way to get in touch is by calling their Customer Service team on 01778 610 114. Alternatively, you can contact them via email (online contact form) or you can send them an instant message on their website.
What is ManoMano Pro?
ManoMano Pro is a B2B service specifically designed for trade professionals. This offering allows orders to be delivered straight to project sites, for invoices to be managed easily and for a personalised navigation experience. Members will also get access to a Pro tem member via telephone, email or online.
Are all products listed available in the UK?
Most of them are, with the exception of a small number. If an item isn’t eligible for UK delivery, then you’ll be informed.
Our ManoMano Money-Saving Tips
Other savvy ways to save on your next ManoMano order include newsletter deals, student discounts and free delivery on certain products!
Newsletter Deals: Sign up for the ManoMano newsletter to receive the latest DIY news, advice, and exclusive offers.
Student Discounts: Students can often save on their ManoMano orders. Simply register your student status with Student Beans to start reaping the benefits whenever a student offer is live.
Shop the Sale: For all the best discounts and offers, it’s worth checking out the ‘Great Deals’ section of the ManoMano website. A handy filter tool is also available to help tailor your discounted item search.
Free Delivery: Free delivery is possible, but it depends on the seller and their delivery offers. Always check the delivery details before confirming your order.
ManoMano Pro: If you are a trade professional, signing up for ManoMano Pro might be worth doing. By registering, you’ll receive a tailored and personalised navigation experience and access to a specialised customer service team. You’ll also benefit from trade prices and easily accessible invoices!
How to Use Your ManoMano Discount Code
Follow these instructions to apply your {merchant} discount code and unlock a saving:
1. Take a look at our available {merchant} discount codes and find the one that works best for your shopping needs.
2. Once you’ve found your code, you'll be redirected to the {merchant} website.
3. Find everything you like and add it to your basket.
4. When you’re happy with everything you’ve added, you can begin the checkout process.
5. Enter your details and your discount code into the promo code box.
6. Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
Saving Money
Students
Home Decor
