FAQs
Delivery & Returns FAQs
Can I get free delivery?
Yes, all orders over £29 will be eligible for free standard delivery (2-3 working days). Orders under £29 will incur a delivery charge of £2.49.
Will I get a refund?
Yes, you have up to 14 days from the date of delivery to return your order for a refund. Orders must be returned unused, undamaged and in the original packaging.
Are returns free?
No, if you wish to return your order, it will be at your own expense.
Other FAQs
Does Purina have good reviews?
On Trustpilot, Purina Direct has a rating of ‘Excellent’ with a score of 4.6 out of 5 stars based on over 11,000 reviews.
How can I contact Purina Direct?
To contact the Purina Direct customer service team, call 0800 208 8994, which is available Monday to Friday, between 8 am and 5 pm. Alternatively, you can use their live chat feature or fill out the contact form to receive an email back from a member of the team. The live chat is available from Monday to Friday, 8 am - 5 pm.
Our Purina Money-Saving Tips
Other ways to save at Purina include signing up for the newsletter, subscribing and saving, using the student discount and referring a friend.
Sign Up For The Newsletter. Sign up for the newsletter today at Purina and be rewarded with a 20% discount on your very first order. Not only that, but you’ll also receive the latest exclusive promotions and deals sent directly to your inbox.
Subscribe & Save. When you subscribe to your favourite Purina products, you’ll receive a 20% discount on your first subscription order. With every subsequent order, you’ll receive an additional 10% off. You can choose when you want to receive your order and how often. You can also cancel at any time you wish without cancellation fees.
Student Discount. Purina offers an exclusive discount for students. Students can claim a whopping discount of 30% off all orders. To verify your eligibility for this offer, log in via StudentBeans and start saving today!
Refer A Friend. If you love the products offered by Purina, why not share the love? You can refer a friend to Purina, and they’ll receive a 15% discount on their first purchase. Once they’ve completed their order of over £20, as a thank you, you’ll receive £5 credit towards your next purchase. You can refer as many friends as you want.
How to Use Your Purina Discount Code
- Browse our available voucher codes and click ‘Get Code’.
- You’ll be redirected to Purina.
- Start shopping for cat food and add your item/s to the basket.
- Proceed to the shopping basket, and you’ll see the ‘Discount Code’ box.
- Paste your code in the box and click ‘Add’.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
