FAQs
Delivery & Returns FAQs
Can I get free delivery at Umbro?
Yes, you can! You’ll qualify for free shipping if you spend £60.00 on any order (otherwise £3.99). You can also collect your order from a number of designated pick-up locations for free on orders over £40.00.
Can I cancel my Umbro order?
Once you have received your order confirmation, you will not be able to cancel your order. If you have ordered the wrong item, you’ll have to place a new order and return the unwanted item for a refund.
Are returns free at Umbro?
Unfortunately, returns are not free at Umbro. To initiate a return, you’ll need to head online and fill out a Return Request Form.
Other FAQs
What is the best way to contact Umbro about an order?
You can contact the Customer Service team on 01250 877060, or get in touch via their online contact form. If you fill out a form, a member of staff will get back to you as quickly as possible.
Does Umbro have a store?
Although Umbro doesn’t have a dedicated store, their products can be found in sports stores all across the UK. All the best Umbro deals and items can be found on their website, too.
Our Umbro Money-Saving Tips
Other ways to save at Umbro include newsletter deals, student discounts and shopping in the ‘Sale’ section.
Be sure to sign up for the Umbro newsletter, for all the latest product news, information and promotional offers.
Students can get 20% off all orders! For access to this discount, you’ll need to confirm your student status with StudentBeans for free.
For all the biggest discounts, it’s worth checking out the Sale section of the Umbro website. Here, you’ll find great deals on menswear, womenswear, kidswear and team wear!
If you spend £60.00 or more, you’ll qualify for free UK delivery. This will be added to your basket automatically during the checkout process.
Umbro's website has a detailed size guide. This will help you decide what size will best suit you before committing to buying an item.
How to use Your Umbro Discount Code
- Look through our list of Umbro discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Umbro website will open automatically in a separate tab.
- Start shopping and add any products that you’d like to buy to your online basket. Be sure to add any extras that you might want, too.
- Paste your Umbro promo code into the ‘enter your promo/code’ section and click ‘Submit’.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
