FAQs
Delivery & Returns FAQs
What delivery options are available at Dorothy Perkins?
Dorothy Perkins offers multiple delivery options. You can choose their Supersaver delivery which costs £2.99 or free over £50 and takes 5-7 days. You can also pick Standard Delivery option to receive your order within 5 working days for £3.99. Alternatively, you can select their Next Day delivery option if you place your order before 10 pm between Sunday to Friday, or before 7 pm on a Saturday. This option will incur a cost of £5.49.
Does Dorothy Perkins offer free delivery?
Although not free, Dorothy Perkins offers a the Unlimited membership which costs £9.50/year and provides unlimited next day delivery
How do I return an item to Dorothy Perkins?
If you would like to return your order because you have changed your mind, you have up to 14 days from the date of delivery to return it for a full refund. If you are returning your item(s) because it’s faulty, you have up to 28 days to return your order to DP for a full refund. All items must be unworn, unwashed, unused and with the original tags attached.
Does Dorothy Perkins offer free returns?
If you want to return something to Dorothy Perkins, it is free of charge.
Our Dorothy Perkins Money-Saving Tips
If you’re looking for a great way to save money on your next Dorothy Perkins purchase, download the Dorothy Perkins app on either Android or iOS to receive exclusive discounts for an extra treat on your next order.
Calling all students! You can stretch your student budget to include a DP haul, thanks to their 10% student discount. To receive your discount code, you must verify your student status with either Student Beans or UNiDAYS.
You can also sign up for the Dorothy Perkins newsletter and get an extra 15% off everything. You’ll also receive exclusive offers and insider info on all the latest releases and promotions.
We all love a bit of free delivery, and you can bag a year full of free unlimited next-day delivery and free returns for just £6.99 with Dorothy Perkins Premier.
For more ways to save on fashion, check out our Fashion discount page, and why not visit our blog for top tips for buying clothing on a budget
How To Use a Dorothy Perkins Discount Code
Follow these instructions to apply your Dorothy Perkins discount code and unlock a saving:
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
Sustainability
Fashion
Sustainability
