Which is your return policy?We hope that you are pleased with your new items; if you’re not entirely satisfied simply return the item in the condition supplied with your order summary or receipt, within 14 working days of receiving your delivery.Please fill in the form that you received with your order, then use the below address to return your items to chesca head office. We strongly recommend that you use a registered or insured service for your return. We regret that we cannot be held responsible for non-delivery of returned goods.
Why doesn’t my voucher code work?Although we try to ensure all our codes are up-to-date, you might have come across one which has expired. Take a look at the latest offers on our page to find another.
Where is my code?If you have clicked on a discount or voucher code, it will pop up in a separate box. However, if you have clicked on a deal, sale or offer, you might not require a code. In this case you will simply be directed through to the relevant page on their official website.Where do I enter my voucher code?Most stores give you the option to enter the promotional code during the checkout process. You’ll find the enter discount/promo code box towards the very end, just before you confirm your order.