FAQs
Delivery & Returns FAQs
Can I get free delivery at COS?
Yes, you can. COS offers free Standard UK delivery on all orders over £100.00. For orders under this amount, shipping will cost £4.00.
What other delivery options are there?
Standard UK delivery is £4.00, as is Standard Pickup. Premium delivery is also available for £10.00 and will be delivered within 2-3 days.
Are returns free at COS?
Yes, they are! COS offers free returns. If you’d like to send an item back, you can do so within 28 days.
Other FAQs
Does COS offer a student discount?
Yes, COS currently offers a 10% student discount! To start saving, you’ll first need to verify your student status with Student Beans.
How do I contact COS?
To get in touch with the COS customer service team, you’ll need to call them on 02076601200. Alternatively, you can message them by clicking the ‘Live Chat’ icon at the bottom of their website.
Our COS Money-Saving Tips
There are several other savvy ways to save at COS, including shopping in the ‘Resell’ section, newsletter deals, student discounts and free delivery.
COS Resell allows you to shop for preloved garments through the COS website. Here, you can find quality designs at a fraction of the regular price.
By subscribing to the COS newsletter, you can get yourself 10% off your first order. You’ll also get the latest news on products and sales delivered straight to your inbox.
You can get 10% off your COS purchases if you're a student. To start saving, simply verify your student status with Student Beans.
Free Standard delivery is free on all orders over £100.00 For orders under this amount, delivery will cost £4.00.
How To Use Your COS Discount Code
- Browse through our list of COS discount codes and select the one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The COS website will then open automatically in a separate tab.
- On the COS website, start shopping and add all the items that you'd like to buy to your online basket.
- Once finished, head to your basket and paste your code in the box under ‘Got a promotion code?’ and then click ‘Add’.
- Click ‘Proceed to checkout’, pay for your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
