FAQs
Delivery & Returns FAQs
Can I get free delivery?
Yes! YOOX offers free standard delivery on orders over £200.
How much is delivery?
Standard delivery costs £9 and takes 4-7 business days to arrive. There is also an express delivery option which is £12 and takes 2-3 business days and a Saturday delivery option which is guaranteed Saturday morning and costs £32.
Can I return my order?
Yes, returns are accepted if the product is returned in good condition within 14 days. Refunds are received within 3 business days of arrival at the YOOX warehouse.
Can I use my own return courier?
Yes, YOOX recommends UPS, however you can use whichever parcel service you like provided it goes to the address provided. But keep in mind YOOX recommends using their provided shipping label.
Are returns free?
Yes, and YOOX will reimburse you for shipping fees during the return window if eligible.
Our Wolf & Badger Money-Saving Tips
Sign Up For The Newsletter. Be sure to sign up for the newsletter at YOOX to get access and notifications when the latest and greatest YOOX deals, sales and discount codes are released. You can also check here at MyVoucherCodes, where our dedicated deals team does their best to collect all the best offers available.
Shop The Sale. Make sure you check out the sale section. With up to 70% off some of the best designer brands, you could save some major dough and update your wardrobe with the latest trends. There are also big events, such as Black Friday and Christmas seasonal sales, which are worth looking at.
Free Delivery. Delivery is free on orders over £200, so try to take advantage of this as much as possible. It'll save you £9, which you can put towards getting even more amazing fashion from the YOOX sale page.
How to use your Yoox Discount Code
- Take a look at our available yoox discount codes and find the one that works best for your shopping needs.
- Once you’ve found your code, head over to the yoox website and start shopping!
- Find everything you like and add it to your basket.
- When you’re happy with everything you’ve added, you can begin the checkout process.
- Click on your basket scroll down to YOOXCODE and add your discount code to the box.
- Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
