FAQs
Delivery & Returns FAQs
Does Missguided have free returns?
Returns to Missguided will be at your own expense. You have 30 days to return your order and orders must be unused, undamaged, unaltered and still in its original packaging with the tags included. You cannot return swimwear, lingerie, socks, tights and accessories.
Will I get a refund?
Yes, once your item has been returned to Missguided, they will issue a refund which will be processed within 5 days. When your refund is processed, you will receive a confirmation email to let you know.
What are the delivery options?
Missguided offers ‘standard shipping’ on all orders which takes 6-8 working days to be delivered. All orders over £39.49 will receive delivery completely for free and orders under £39.49 will receive a delivery charge of £3.49.
Other FAQs
Who owns Missguided?
As of 2024, SHEIN brought Missguided into their family, joining companies like ROMWE and Zaful.
How do I contact Missguided?
The best way to contact Missguided is by filling out a contact form on their website. Enter your details and type out your message, and you’ll receive an email back from their customer service team.
Our Missguided Money-Saving Tips
Other ways to save at Missguided include signing up for the newsletter, shopping in the sale and making use of free delivery.
Sign Up For The Newsletter: When signing up for the newsletter, you’ll be rewarded with a 20% discount on your first order. Not only that but you’ll be the first to know about the latest trends and apparel drops and receive exclusive discounts.
Shop The Sale: For amazing discounts on clothing at Missguided, shop in their sale which is available all year round. We’ve previously seen discounts as high as 65% off dresses, jeans, knitwear, sleepwear and much more.
Missguided x Playboy: Missguided has partnered with Playboy to bring you their products at a discounted price. We’ve seen Playboy items on sale for up to 20% off. Click the ‘Missguided x Playboy’ tab to see all that they have to offer.
Free Delivery: To save a little more on your order, you can take advantage of Missguided’s free delivery offer. If you order over £39.49, your order will receive free delivery, which takes 6-8 working days to be delivered.
How to Use Your Missguided Discount Code
1. Select one of our voucher codes on offer and press ‘Get Code’.
2. A new tab will open redirecting you to Missguided.
3. Start shopping for clothing and add your item/s to your basket.
4. Continue to checkout and you’ll see the ‘Coupon Code’ box.
5. Paste your voucher code in the box and click ‘Apply’.
6. Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
