FAQs
Delivery & Returns FAQs
Can I get free delivery?
Yes. You can get free delivery on all orders by signing up for the ‘Subscribe & Save’ program. You can also get free standard delivery on orders over £60, free next-day guaranteed delivery on orders over £100 and free DHL express next-day delivery on orders over £100.
Can I return my order?
Just Vitamins operates a “no-quibble guarantee returns policy”, meaning returning an item has never been easier. You can return any order within 30 days of purchasing and must be unopened, undamaged and in the original packaging. Returns, however, are not free and will be at your own cost.
Can I get a refund?
Yes but only under certain conditions. If your order arrives damaged or faulty, you can contact the customer service team and they will offer you a refund or a replacement.
Other FAQs
How do I contact Just Vitamins?
To contact Just Vitamins, you can fill out a form on their website or call 024 7669 5115 available from Mon - Fri, 8.30 am - 4.30 pm (closes at 3.30 pm on Friday).
Is Just Vitamins a good company?
Just Vitamins is a highly rated company on both TrustPilot and Feefo. On TrustPilot, it’s labelled as “Excellent” with a rating of 4.3 / 5 based on 1,700+ reviews. On Feefo, it has a rating of 4.8 / 5 based on 20,000+ reviews.
Our Just Vitamins Money-Saving Tips
Voucher codes aren’t the only way to save money at Just Vitamins. You can also sign up for the newsletter, refer a friend and start a subscription.
When signing up for the newsletter, you’ll get a 15% discount on your first order and gain access to exclusive offers sent directly to your email. Simply use a valid email address and enjoy your discounts.
By referring a friend to Just Vitamins, they’ll receive 20% off their first purchase. Once they’ve made a purchase, you will receive a £5 discount. You can refer up to 5 people, that’s a £25 discount! Make an account and start referring today.
Never run out of your favourite supplements again when setting up a subscription with Just Vitamins. Choose your preferred supplements, click ‘Subscribe & Save’ and follow the instructions. Once finished, you can decide how often you want the supplements sent out to you. All orders are sent via free Royal Mail 48 delivery and you’ll receive a minimum of a 10% discount off orders.
Now and again, Just Vitamins will hold its own exclusive discount codes that you won’t find anywhere else. Be sure to check their ‘Promotions’ page to see if they have a voucher code uploaded, they’ve had amazing discounts in the past such as 10% off multivitamins.
How to Use Your Just Vitamins Discount Code
- Browse our selection of voucher codes and select your favourite by clicking on ‘Get Code’.
- The code will be copied and you’ll be redirected to Just Vitamins.
- Start shopping and add item/s to your basket.
- Once in your basket, you’ll see a ‘Enter promo code’ text box at the bottom of the screen.
- Paste your voucher code in the box, click ‘Apply’, proceed to checkout and start saving today.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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