FAQs
Delivery & Returns FAQs
What delivery options are available?
When placing your order at Simply Supplements you'll have the choice of receiving your order by either 2-3 working day Standard Tracked Delivery for £1.99 or Express Tracked Delivery for £3.99 which will arrive the next working day.
Does Simply Supplements offer free delivery?
Yes, Simply Supplements offers free Standard Tracked Delivery on all orders when you spend over £20.
What is SimplyUnlimited?
SimplyUnlimited is a membership that entitles you to unlimited next-day delivery all year, exclusive offers, and special discounts. It costs £10.99 a year, which means you’re paying approximately 92p per month for delivery.
What is Simply Supplements return policy?
Simply Supplements accepts returns of any unwanted and unopened items for up to 30 days after the date of delivery.
Are returns free?
Yes, within Simply Supplements' 30 day returns period they do offer free returns on orders.
Discounts FAQs
Can I get a discount on vitamins at Simply Supplements?
Yes. There is a whole range of vitamins to explore at Simply Supplements. You can use one of our discount codes to get money off your order too.
Does Simply Supplements offer student discount?
No, Simply Supplements does not offer any student discounts although they have in the past. Of course, we’ll keep this page updated if this changes.
Does Simply Supplements offer a keyworker discount?
No, unfortunately not. There are still plenty of other ways to save at Simply Supplements though and if this ever changes we'll let you know how you can save.
Our Simply Supplements Money-Saving Tips
Newsletter. Sign up for emails from Simply Supplements and receive 10% off your next order. You’ll also be kept updated on the latest Simply Supplements news, sales and products and get them all delivered straight to your inbox so you never miss out.
The Sale Page. For the biggest discounts, it's definitely worth checking out the Simply Supplements sale. We've had some incredibly tempting deals in the past, offering huge discounts of up to 50% off in previous sales.
Subscribe & Save. Subscribe and Save on your order to save more money in the long run. By subscribing, you'll be able to save a further 10% off your orders, making them even more affordable. You can decide when and how often you wish to receive your most-used supplements. Plus, all Subscribe & Save orders qualify for free standard delivery no matter how much you spend.
Price Match. Simply Supplements also offers a Price Match Guarantee so customers never overpay for their orders. If you find your products cheaper elsewhere, contact Simply Supplements. They will match the price and beat it by a further 10%.
How to Use Your Simply Supplements Discount Code
- Browse MyVoucherCodes for the Simply Supplements code that offers the best discount on your order.
- Click the green ‘Get Code’ button to reveal your code.
- Copy the code ready to use later and head over to the Simply Supplements website.
- Add the products that you'd like to your basket.
- Once you're done, click the basket icon in the top right corner to take you to checkout.
- Enter your code into the ‘Enter Offer Code’ box highlighted in the image above.
- Click the 'Apply' button and watch your discount be applied to your order.
- Finish paying for your order and wait for it to arrive knowing you've saved!
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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