FAQs
Delivery & Return FAQs
Can I have free delivery at MandM Direct?
Yes. MandM Direct offers free standard delivery on all orders over £100. Standard delivery costs £4.99 on orders which are less than £100.
What are the delivery costs at MandM Direct?
Standard delivery costs £4.99 or is free for orders over £100. Your order will be delivered in 3-5 working days. If you need your order quickly, Express delivery costs £7.99. You should order by 11 pm and your order will arrive within 2 working days. There is an Unlimited Express delivery pass for £9.99 a year, which is 83p a month.
Which courier does MandM Direct use?
M&M Direct standard deliveries will be delivered by Evri. Express deliveries are delivered by Evri or DPD.
Can I return my items?
You can make a return to MandM Direct by using their online returns portal. You can either use a pre-paid Evri returns label or buy and print a new one in-store. You’ll need to download a QR code for this last option. The QR code will be scanned in-store and the store assistant can then print your returns label.
Are returns free?
Unfortunately, no. MandM Direct charges a £2.49 fee for a pre-paid returns label which you can buy at checkout. Returns cost £2.99 without a pre-paid returns label.
Discount FAQs
Does MandM Direct do student discount?
No. Currently, MandM Direct does not offer any student discount on its website. However, a previous student discount was offered on Student Beans. So, it’s worth signing up for Student Beans for possible future discounts.
Does MandM Direct do NHS discount?
No. MandM Direct does not offer Blue Light Card discounts or any NHS discount on their website. However, you can still make a tidy saving by using one of our discount codes.
Our MandM Direct Money-Saving Tips
Newsletters: Sign up for the MandM Direct newsletter for exclusive offers and deals sent to your inbox. Of course, you can opt-out at any time. You'll also get news about new products and brand updates.
Delivery Pass: It might be worth opting for the Unlimited Express delivery pass for regular customers. For an annual payment of £9.99, you'll be entitled to express delivery for one year, totalling 83p per month.
Clearance Section: If you're planning on shopping at MandM, you should use the clearance section to save up to 65% on some fantastic branded clothing.
Social Media: Follow MandM Direct on Facebook or Instagram for flash sale notifications and product news. You'll also find updates on Payday sales and style inspiration.
How to Use Your MandM Direct Discount Code
- Take a look at our available MandM Direct discount codes and find the one that works best for your shopping needs.
- Once you’ve found your code, head over to the MandM Direct website and start shopping!
- Find everything you like and add it to your basket.
- When you’re happy with everything you’ve added, you can begin the checkout process.
- Enter your details and your discount code into the promo code box.
- Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
