FAQs
Booking FAQs
Where can I see the details of my booking?
You can see all of the details of your booking in the ‘My Bookings' section of the On the Beach website or app.
Can I pay a deposit for my On the Beach holiday?
Yes! You can put down deposits as low as £30.00 per person to secure your holiday. This is available on holidays with departure dates more than 45 days away, and there are a number of flexible payment options available when it comes to settling the full amount too.
Can I get a copy of my booking documents?
Yes, you can. On the Beach will send you a confirmation email once your booking has been confirmed. You can also find them in the ‘My Bookings’ section of the website or app.
Amendments And Cancellations FAQs
Can I make changes to my booking?
Yes, you can. You can request a change to your booking through the ‘My Bookings’ section of the On the Beach website or app. You’ll receive a quote online or from a member of their amendments team for any changes that you wish to make.
Can I add an extra passenger to my booking?
Yes. Similarly to the answer outlined above, you’ll need to request this via the ‘Manage My Booking’ section online. From here, you’ll need to click ‘Add Passengers’ and a member of the amendments team will get in touch with a quote. You will then have 48 hours to accept or decline the quote in order to complete the amendment process.
Can I cancel my booking?
Yes, you can, although On the Beach cannot guarantee that they’ll be able to recover your money for you (as they book on your behalf with the airline and hotel). Cancellation requests can be made through the ‘My Bookings’ section of the On the Beach website or app. Please note, that you may incur fees.
Other FAQs
How do I know how much luggage allowance I have?
As allowances vary per airline, you’ll need to check your booking paperwork. If you need to add more luggage to your booking, you can do so by accessing the ‘My Booking’ section of the On the Beach website.
How do I contact On the Beach?
If you need to contact On the Beach regarding an existing booking, the best phone number to ring is 0161 509 3700. To book a holiday it’s 0871 474 3000 and for in-resort support, you can call 0333 003 1934.
Our On the Beach Money-Saving Tips
Newsletter deals, flexible payment options and booking in advance are a number of other ways to save when shopping at On the Beach.
Sign up for the On the Beach newsletter to find the best deals and offers all year round. It’s free to register, and you’ll also get helpful hints, tips and travel information.
On the Beach have a whole range of flexible payment schemes available. With low deposits from only £30.00pp, you’ll be able to find a payment arrangement that suits your finances.
If you’re looking for some extra value, why not check out their Last Minute Holidays page? Here, you’ll find some great packages at heavily discounted prices.
On the Beach have a handy PriceWatch page, that transparently compares holidays amongst some of the biggest providers in the UK.
You can find a wide range of inspiration via the On the Beach website, thanks to a selection of in-depth travel guides. From must-try recipes to activity ideas and discovery articles, there’s something on offer to suit any type of traveller.
Whilst you can find deals with last-minute holidays, you can also get great prices by booking well in advance. Be sure to avoid the busier times of the year such as school holidays to get the most bang for your buck.
How To Use Your On the Beach Discount Code
Look through our list of On the Beach discount codes and choose one that best suits your shopping needs.
Click the 'Get code' or 'Get discount' button and then copy the code. The On the Beach website will open automatically in a separate tab.
Start shopping for your holiday. Add the booking you'd like to make to your online basket and select any extras you think you might need.
Paste the On the Beach discount code into the 'promo code' box then click 'apply' to secure your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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