FAQs
Booking FAQs
How can I manage my booking at City Cruises?
You can manage your booking by going to the ‘Manage Booking’ page. Simply enter your email address and Itinerary number then click ‘Retrieve Booking’. You can adjust the number of tickets, reschedule, or cancel your booking from here.
How much does a London city cruise cost at City Cruises?
London City Cruises costs vary depending on the experience, times, and dates of travel. A trending booking is the Sighseeing Cruise on the River Thames, with starting prices at £13. Check out the City Cruises website for a full list of London cruises.
Discount FAQs
Does City Cruises do student discount?
Sadly, no. City Cruises does not offer any student discounts. However, you can get student and educational bookings on their website. You can also use one of our City Cruises discount codes to save on your order.
Does City Cruises have NHS discount?
City Cruises does not offer any specific Blue Light Card discount or NHS discount codes on their website. We will post any new discounts on our page if City Cruises has them in the future.
Cancellation FAQs
What is the cancellation policy at City Cruises?
City Cruises allows you to cancel your booking or change it up until 24 hours before the date. They recommend do this by 11:59 pm two days before. Once the booking time has started, no refunds can be given. If you have lost your ticket, then City Cruises can refund you at their discretion. Make sure to double check the cancellation policy before you book.
Our City Cruises Money-Saving Tips
Be sure to sign up for the newsletter and reward scheme to help save on your next City Cruise experience.
Newsletters: Sign up for free for the City Cruises newsletter and get access to the latest deals and discounts, plus get notified whenever there are seasonal sales and offers, so you never miss a chance to save on some top-tier city cruises.
Rewards Scheme: Join City Cruises Rewards to earn points on your city experiences and tourist attraction visits. Each £1 spent = 1 point. You’ll get £1 off when you earn 10 points.
Competitions: City Cruises occasionally posts competitions where you can win luxury city cruises by signing up with your email. A previous competition included a live performance and a London Dinner Cruise on the River Thames.
How to Use Your City Cruises Discount Code
Follow these simple steps to use your City Cruises discount code.
1. Browse MyVoucherCodes and choose a City Cruises discount code.
2. Click the green ‘Get Code’ or ‘Get Discount’ button.
3. Click the ‘Go to the City Cruises site’ link to open their website.
4. Add your tourist attraction and dates to your cart.
5. Continue to the checkout page.
6. Scroll down to the ‘Coupon/Voucher Code’ box.
7. Copy and paste your City Cruises discount code into the box.
8. Click ‘Apply’ and enjoy your savings on your order.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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