FAQs
Delivery & Returns FAQs
What delivery options are available at Two Wests & Elliott?
There are two delivery options available at Two Wests & Elliott: standard delivery (2-3 working days) and express delivery (1-2 working days). Delivery prices can range anywhere from £4.98 to £19.99, depending on the size and weight of the delivery.
Are returns free?
Two Wests & Elliott will cover the charge of postage if your order arrived damaged, defective or was the wrong item/s. If you are returning your order for any other reason, you will have to cover the returns fee.
Can I get a refund?
Yes, all orders are backed by their ‘30-day guarantee’. You can return your order for any given reason within 30 days and receive a full refund provided your order is unopened and in perfect condition.
Other FAQs
Do Two Wests & Elliott have good reviews?
On Reviews.io, Two Wests & Elliott has a score of 4.6 stars out of 5 based on over 10 reviews, with 90% of reviewers recommending Two Wests & Elliott.
How do I contact Two Wests & Elliott?
You can contact the customer service team at Two Wests & Elliott by emailing sales@twowests.co.uk or by calling 01285 760 505.
Our Two Wests & Elliott Money-Saving Tips
Other ways to save at Two Wests & Elliot include signing up for the newsletter, making use of free delivery, reading the gardening blog and using the 30-day guarantee.
Sign Up For The Newsletter. When signing up for the newsletter at Two Wests & Elliott, you’ll be the first to know about the latest exciting product drops and upcoming promotions before anybody else. This means you’ll be one step ahead of the competition! Simply use a valid email address to sign up for the newsletter today.
Free Delivery. If you’re just shopping for some nematodes to keep your plant life healthy, good news! All nematode orders come with free delivery. Orders will take 2-3 working days to be delivered.
Gardening Blog. Two Wests & Elliott offers a completely free blog that is constantly updated, giving you fantastic tips to keep your garden and plants/veg as healthy as possible. Read amazing articles on the best way to ventilate a greenhouse, helpful information on growing your own cucumbers and more.
30-Day Guarantee. Worried that what you have bought isn’t the best fit and you’ve wasted money? Fear not, as Two Wests & Elliott offers a 30-day refund guarantee. So if you decide you’re unhappy with your order, you can return it for any given reason provided your order is in perfect condition and in its original packaging.
How To Use Your Two West & Elliott Discount Code
- Look through our voucher codes available and press ‘Get Code’.
- A new tab will open, redirecting you to Two Wests & Elliott.
- Start shopping gardening products and more, and add your item/s to the cart.
- Proceed to the checkout and you’ll see the ‘Discount code or gift card’ box.
- Paste your voucher code in the box and click ‘Apply’.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
