boohoo Delivery & Returns Information for 2022

Last Updated on 11th of July, 2022 by Shona Moreland

What delivery options does boohoo offer?

There are several delivery options available when shopping with boohoo.

Standard Delivery: takes up to 5 working days to arrive with you every day of the week, however, this does exclude bank holidays. This delivery option costs £3.99.

Next Day Delivery: If you place your boohoo order before 11 pm, you will be eligible for the Next Day delivery option for £5.99. Unfortunately, this option isn’t available in all areas but you can check the eligibility of your postcode on the boohoo delivery page

DPD Precise Delivery: This option will allow you to choose your preferred day of delivery and you will then receive a 1-hour delivery window from DPD for £5.99. Unfortunately, this option isn’t currently available in Northern Ireland, the Channel Islands, or the Isle of Man. You can use the boohoo delivery page to check the exclusions for this delivery option.

Does boohoo deliver on Sundays?
boohoo has come to the rescue with their Sunday delivery options! If you select their DPD Precise Delivery option, you can pick the day that works best for you, including Sundays, and it will be delivered within a 1-hour time slot. Alternatively, you can opt for the ASDA Next Day parcel collection if you place your order before 10 pm, Sunday to Friday.

Does boohoo offer free delivery?
You will be pleased to know that you can receive free delivery for your boohoo order if you place it on their app. This app-exclusive offer won’t be in the cards forever so make sure you strike whilst the iron is hot!

What is boohoo Student Premier?

boohoo Premier is a great way to bag yourself unlimited next-day delivery for only £9.99. With the normal price of next-day delivery totalling £5.99 with each delivery, after you’ve placed two orders, you’ve already made your money back!

Our boohoo discount codes is the place to be if you fancy finding out about some savings.

Is there a Click and Collect option at boohoo?

There are a few click and collect options available at boohoo.

Evri Standard Parcel Collection: With this option, you can choose to have your boohoo order arriving at your chosen location within 5 working days for £3.99.

Evri Next Day Collection: If you place your order before 11 pm, you can select this option for £5.99. Your order will arrive in your chosen shop between 12 pm and 5 pm.

Asda Next Day Parcel Collection: Again, if you place your order before 11 pm, you can have your order arrive for collection from Sunday to Friday for £5.99.

If you would like to select a click and collect option for your boohoo order, simply pick this option when you’re moving through the checkout process.

Can I track my boohoo delivery?

Once upon a time, we used to sit by the window waiting for a delivery to come for days at a time. Nowadays knowing when your order is on its way is so much easier thanks to a wonderful thing called tracking!

With boohoo, all you have to do is log in to your account and enter your order number into the box to see your order move from the moment it leaves the warehouse. You’ll receive your order number in your confirmation email when you have placed your order.

How do I return an item to boohoo?

If you aren’t happy with your boohoo order, not to worry. The whole process is super simple and you can return your order within 28 days of receiving your items. Once you’ve repackaged your items, you can navigate your way to the boohoo Returns portal and use your order number or the last four digits of your phone number to log in.

From the returns portal, you can then select your preferred return method; either printing a boohoo return label at home or in-store. The portal will take you through processing your return step-by-step and, once this is completed, you are ready to send your items off!

Are there any products that can’t be returned to boohoo?
Unfortunately, there are a few products that boohoo is unable to offer a refund on due to hygiene reasons. This includes: face masks, cosmetics, and piercing jewellery.

Swimwear and lingerie also are unable to be refunded if the hygiene seal is broken or removed. All items that you do return must be unused and have all of their original tags attached.

Can I cancel or edit my boohoo order?
boohoo prides itself on processing orders quickly and efficiently. As great as this is, it does, unfortunately, mean that once your order has been placed changes or cancellations can’t be made.

This is because your order is already being processed by the warehouse within seconds! If you have ordered something you no longer want, you are more than welcome to return it to boohoo for a full refund and place a new order for any product you may like instead.

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