FAQs
Booking FAQs
Can I book more than one lounge at a time?
Absolutely, you can book as many lounge passes as you like. For example, if you would like to book one for the outward journey and also the return, they’ll be more than happy to help you out.
What happens if I need to cancel my lounge pass?
If you contact customer services 24 hours before travel, you will receive a full refund. Please note that a cancellation fee may apply, depending on your booking type.
Other FAQs
How do I contact Lounge Pass?
To contact Lounge Pass you’ll need to call 020 8865 3280. Their customer service team can help with bookings, cancellations and more.
How long can I stay in a lounge?
Typically, the maximum stay at a lounge is three hours, unless stated otherwise. Extended stays are available and will be clearly listed.
Our Lounge Pass Money-Saving Tips
Late cancellations, free pass downloads and checking out our own offering of discount codes are some other clever ways to save on your next Lounge Pass booking.
At Lounge Pass, you can cancel your booking up to 24 hours before your scheduled arrival time. Please note, that cancellation fees may apply.
Be sure to download your Lounge Pass, for free! It’s easy to do and allows you digital access to your chosen lounge. To get started, simply click on the ‘Download Pass’ tab on the Lounge Pass homepage.
MyVoucherCodes!
We’ll have all of the latest Lounge Pass discount codes and offers right here to help you save on your next airport lounge booking.
How To Use Your Lounge Pass Discount Code
Look through our list of Lounge Pass discount codes and choose one that best suits your shopping needs.
Click the 'Get code' or 'Get discount' button. The Lounge Pass website will open automatically in a separate tab.
Browse the Lounge Pass website and select the lounge that you’d like to book. Add it to your online basket and proceed to checkout once finished.
You’ll then need to paste your Lounge Pass promo code into the highlighted section and ensure that it has been successfully applied.
Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
