FAQs
Subscription FAQs
How do I cancel my SimplyCook subscription?
To cancel your subscription, sign in to your account and navigate to ‘Manage Subscription’. Scroll to the bottom of the page and follow the instructions to cancel your subscription. Once cancelled, you’ll receive a confirmation email.
Can I skip a box?
Yes, if you wish to skip a week, sign in to your account and go to ‘Manage Subscription’ and continue to ‘Your Deliveries’. From there, you can delay your delivery.
Can I gift a subscription?
Yes, if you love SimplyCook, you can easily share the love by gifting someone a subscription. Choose between a 3, 6, 12 or 24-month subscription.
Other FAQs
Is SimplyCook legit?
On Trustpilot, SimplyCook has a rating of ‘Great’ with a score of 4.1 out of 5 stars based on over 12,500 reviews.
How do I contact the SimplyCook customer service team?
To contact the customer service team at SimplyCook, email hello@simplycook.com, and you’ll promptly receive an email back from the team.
Our SimplyCook Money-Saving Tips
Other ways to save at SimplyCook include picking up a trial box, becoming an affiliate and using the student and NHS discount.
Student Discount. Students can claim their first box completely for free at SimplyCook. Simply sign in via StudentBeans and claim this offer today.
Trial Box. If you’re unsure if SimplyCook is for you, you can try up to 4 recipes for the low price of £3. Try anything from beef stroganoff, teriyaki salmon donburi, crispy chilli beef, Korean fried rice and much more.
Become An Affiliate. If you run a food blog, website or business and love shouting about good food, become a SimplyCook affiliate today and earn a £10 commission through their new publisher incentive scheme (commission will become £5 thereafter). Not only that, but you’ll also gain access to an exclusive offer as a welcome gift.
NHS Discount. SimplyCook offers all NHS workers an exclusive offer. You can get access to this offer by signing in to their ‘healthservicediscounts.com’. NHS workers can get their first box completely for free.
How to Use Your SimplyCook Discount Code
- Look through our voucher codes on offer and click ‘Get Code’.
- You will be redirected to SimplyCook.
- Choose your ideal subscription and proceed to the checkout.
- Enter your discount code when prompted.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
