FAQs
Delivery & Returns FAQs
Does JustMyLook offer free delivery?
Yes! When you place an order over £10, you’ll automatically qualify for free standard delivery via Royal Mail 48 Tracked. This typically takes 2-3 working days to arrive.
Does JustMyLook offer next-day delivery?
If you’re looking for a more speedy delivery option, you will automatically qualify for free next-day delivery when you place an order over £50. For orders below £10, next-day delivery typically costs £2.50.
What is the return policy at JustMyLook?
At JustMyLook they have a 14-day returns policy in case you’re not 100% satisfied with your order. Please note that all items must be returned in their original, unopened and unused condition. To create a return, email the customer service team at: customerservices@justmylook.com.
Does JustMyLook offer free returns?
Unfortunately, at JustMyLook, the cost of making a return is the customer’s responsibility.
Discount FAQs
Does JustMyLook offer an NHS discount?
It does not appear that they currently offer an NHS discount, but this might change. If it does, we’ll be the first to let you know.
Does JustMyLook offer a student discount?
Currently, JustMyLook does not have any student discounts available, however, this might change, so be sure to check back often in case anything changes.
Other FAQs
How can I contact JustMyLook?
If you’d like to get in touch with JustMyLook, simply head to the contact section on the website and fill in the online contact form.
How can I save money at JustmyLook?
At JustMyLook, they have regular sales so you can save money all year round. Whether you’re looking for something to treat yourself with, a present for one of your nearest and dearest, or you’re stocking up on your ride-or-die beauty essentials, you’ll be able to save yourself some serious money when you check out their handy sales section.
Sign up to the JustMyLook newsletter using your email so you never miss another thing regarding all things beauty. When you do, you’ll be one of the first to hear about exclusive offers and promotions and find out about exciting new products coming your way.
Say goodbye to the days of wasting money on those pesky delivery fees. At JustMyLook, you’ll automatically qualify for free next-day delivery when you place an order over £50.
The next time you’re looking on the JustMyLook website for something that catches your eye, it’s definitely worth checking out their outlet. You’ll be able to discover and purchase high-quality products that’ll make you feel great, without the luxury price tag.
If you’re new to JustMyLook or the world of health and beauty, don’t waste money on products that might not work for you. Instead, be sure to check out the bestsellers section in the haircare, skincare, bath & body, fragrances and makeup tabs so you can explore and purchase some of the most popular products that you’re sure to love too.
How to Use Your JustMyLook Discount Code
- Browse MyVoucherCodes and choose a JustMyLook discount code.
- Click the ‘Get Code’ or 'Get Discount' button to unlock your new code.
- Select the link to open JustMyLook in a new window.
- Add your products to your basket.
- Click the shopping bag icon in the top right of your screen, then ‘Checkout Securely’.
- Follow the onscreen instructions, and then find the discount code box.
- Copy and paste your code into the box.
- Click ‘Apply’ and your discount will be taken off your order total.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
