FAQs
Delivery & Return FAQs
Can I get free delivery?
Shoe Zone offers free standard delivery on all orders. Sometimes brands will offer delivery codes on other options such as next day delivery. We’ll update this page if Shoe Zone offers any other delivery codes.
What delivery options are available?
Standard delivery is free and will be delivered in 2-4 working days. If you need your order quicker, next-day delivery is available and costs £1.99. You should place your order by 8 pm the day before for this option. Delivery services are available Monday - Saturday.
Does Shoe Zone do Click & Collect?
Yes. Click and Collect is available from your chosen Shoe Zone store. If your item is in stock, you’ll be able to pick it up the same day. Otherwise, it will be ready in 2 - 6 working days. Parcel Shop or Lockers collection is also available for free. This will be ready in 2-4 working days (Monday - Saturday).
Can I return my items?
Yes. Shoe Zone gives refunds or exchanges on any items you return within 12 months of purchase. Your item should be in a resalable condition for a full refund. This usually means it should be unworn, undamaged, with tags attached, and in its original packaging. The recommended way to make a return is in-store but parcel drop offs and home collections are also available.
Discount FAQs
Can I get student discount?
Sadly no, Shoe Zone does not offer student discount at this moment in time. If this changes we will be sure to let you know.
Can I get an NHS discount?
Unfortunately, Shoe Zone does not accept Blue Light Card or provide an NHS discount at this moment in time.
Our Shoe Zone Money-Saving Tips
Sign up for the Shoe Zone newsletter and receive £5 off your first order over £19.99. Special promotions and offers will also be sent straight to your inbox. Of course, you can opt-out at any time.
Make sure to visit the offers section of the website, where you will find numerous deals, such as two for £10 or seasonal sales.
If you plan on getting a new pair of shoes, visit Shoezone's clearance page to save up to 40% on some fantastic footwear.
Follow Shoe Zone on Instagram for sale notifications and giveaway competitions. You’ll also find new products and seasonal posts. Previous giveaways have partnered with other sportswear brands such as Gymshark and Chilly’s water bottles.
How to use your Shoe Zone discount code
- Take a look at our available Shoe Zone discount codes and find the one that works best for your footwear needs.
- Once you’ve found your code, head over to the Shoe Zone website and start shopping!
- Find everything you like and add it to your basket.
- When you’re happy with everything you’ve added, you can begin the checkout process.
- Enter your details and your discount code into the promo code box.
- Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
