FAQs
Delivery & Return FAQs
Can I get free delivery at Arsenal Direct?
Yes, you can - Arsenal Direct currently offers free Standard UK shipping on all orders over £100.00. Orders that total under this amount will come with a delivery fee, and this will be calculated at checkout.
Am I able to change my order once it has been placed?
You can contact the Arsenal Direct customer service team if you’d like to amend your order. You can do this via the online contact form, and it’s advised to title your enquiry ‘Urgent Order Amend’. Although they’ll do everything they can to accommodate your request, changes may not be possible if your order has already been processed.
What is the Arsenal Direct returns policy?
If you’d like to send an item back to Arsenal Direct, you’ll have 28 days from the date of delivery to do so. To start the returns process, you'll need to follow the online returns instructions.
Discount FAQs
Does Arsenal Direct offer a student discount?
Yes, they do. Arsenal Direct currently offers a 10% discount on almost all of its products. To access your exclusive code, simply verify your student status with Student Beans or Youth Discount.
What is an Arsenal Membership?
Arsenal offers several membership options, including Red membership, Junior Gunners and Platinum. They all come with added benefits, including 10% off at Arsenal Direct (and this includes stadium tours, too).
Our Arsenal Direct Money-Saving Tips
Other ways to save at Arsenal Direct include shopping in the ‘OUTLET’ section, making the most of membership benefits and accessing student discounts.
For extra savings, be sure to check out the Arsenal Direct ‘OUTLET’ section. Here, you’ll find plenty of your favourite Arsenal garments and accessories at discount prices.
Arsenal Direct offers free Standard delivery on all orders over £100.00. For orders under this amount, shipping will be calculated at the checkout.
By signing up for a membership, you can get a host of benefits including 10% off at the Arsenal Direct store. Memberships start from £34.00, and members can also get access to ticket ballots, My Arsenal Rewards and ticket exchanges.
Arsenal Direct currently offers a 10% student discount. To start saving, you’ll first need to verify your student status with Student Beans or Youth Discount.
How to Use Your Arsenal Direct Discount Code
- Look through our list of Arsenal Direct discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Arsenal Direct website will open automatically in a separate tab.
- Start shopping, and add any items you'd like to buy to your online shopping basket.
- Once finished, proceed to checkout and paste your Arsenal Direct promo code into the 'Use Gift Card or Voucher' box. Ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
