FAQs
Delivery & Returns FAQs
What delivery options are available?
All orders over £45 will receive free delivery which will take 2 - 5 working days to be delivered. There’s Royal Mail tracked delivery which usually takes 48 hours to be delivered. Finally, there’s next-day delivery, orders must be placed before 12 pm the day before.
Can I get a refund?
You have 28 days from the purchase date to return your order. Products must be unused, unopened and in perfect condition. You will then receive a full refund. If the product has been used, Hershesons will deduct a certain amount from your refund. Returns are not free unless the order was delivered faulty or damaged.
Is there a warranty?
Yes, electrical products bought from Hershesons come with a warranty that covers any defects in workmanship or materials. The hairdryers are covered with a 2-year warranty and wands and wavemakers are covered with a 1-year warranty. The warranty does not cover damage caused by misuse, abuse or normal wear and tear.
Other FAQs
Does Hershesons have good reviews?
The Hershesons Fitzrovia has 4.7 stars out of 5 on Google Reviews based on over 1000 reviews and Hershesons Belgravia has 4.8 stars out of 5 based on over 700 reviews.
How do I contact Hershesons?
To contact the head office for online queries, email support@hershesons.com. To get in touch with their flagship salons for bookings, call 0207 434 1747 or email fitzrovia@hershesons.com for the Fitzrovia location and call 0203 961 0255 or email belgravia@hershesons.com to contact the Belgravia salon.
Our Hershesons Money-Saving Tips
Other ways to save at Hershesons include signing up for the newsletter, using free delivery, subscribing for products and using Hair Miles.
Sign Up For The Newsletter. When signing up for the newsletter at Hershesons, you’ll gain access to a wide range of benefits including news on the latest hair trends, expert hair tips and exclusive discounts. Simply use a valid email address.
Free Delivery. To save a little extra cash on your order, take advantage of the free delivery offer at Hershesons. Every order over £45 will be eligible for free delivery and will take 2 - 5 working days to be delivered.
Hair Miles. For every appointment you make through Hershesons, you will collect Hair Miles. Hair Miles is Hershesons reward scheme, the more points you collect, the better discount and gifts you will unlock.
Subscribe & Save. When you purchase products at Hershesons, you can choose to subscribe and get your chosen product/s every 4, 6, 8 or 10 weeks. When you subscribe, you’ll be able to save up to 25% on your order compared to a one-off purchase.
How to Use Your Hershesons Discount Code
- Browse our available voucher codes and press ‘Get Code’.
- You will be redirected to Hershesons.
- Start shopping for haircare products and book appointments then add your item/s to the basket.
- Proceed to the checkout and you’ll see the ‘Discount code or gift card’ box.
- Paste your voucher code into that box, click ‘Apply’ and start saving today.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
