FAQs
Delivery & Returns FAQs
What delivery options are available at Agent Provocateur?
Agent Provocateur offers 3 delivery options. You can choose standard delivery (3-5 working days), which costs £7, express delivery (next working day) costs £10, and Saturday delivery costs £12.
Are returns free?
No, if you wish to return your order to Agent Provocateur, the cost of the return will be on the customer. Agent Provocateur offer an easy and reliable tracked return, which costs £5.
Will I get a refund?
Yes, you will have up to 28 days to return your order to Agent Provocateur. Orders must be in the original packaging with all tags included and be in resalable condition.
Other FAQs
Is Agent Provocateur of good quality?
On Trustpilot, Agent Provocateur currently holds a score of 3.1 out of 5 stars with over 750 reviews.
How do I contact Agent Provocateur?
To get in touch with the customer service team at Agent Provocateur, email clientservices@agentprovocateur.com. The team aim to respond within 3 days.
Our Agent Provocateur Money-Saving Tips
Other ways to save at Agent Provocateur include signing up for the newsletter, shopping in the sale, taking advantage of 0% interest plans and keeping an eye out for seasonal sales.
Sign Up For The Newsletter. Join the newsletter today at Agent Provocateur to gain VIP access to exclusive sales, sneak peeks at new, exciting products and more. Simply use a valid email address and start saving today.
Shop The Sale. If you’re looking to pick up your next favourite piece of lingerie at a fantastic discounted price, make sure to stop by the sales page at Agent Provocateur. We’ve previously seen discounts such as 50% off bras, 50% off loungewear, 50% off corsets and more.
0% Interest Plans. Agent Provocateur has partnered with Klarna to offer customers the opportunity to spread out the cost of their order with 0% interest rate finance plans. Save yourself the worry about one large purchase and pay in instalments at Agent Provocateur.
Seasonal Sale. Outside of the regular sale at Agent Provocateur, they also hold seasonal sales throughout the year where you can find even more discounted items. We’ve previously seen items in their Summer sale be discounted up to 60% off.
How to Use Your Agent Provocateur Discount Code
- Browse our available voucher codes and click ‘Get Code’.
- A new tab will open, redirecting you to Agent Provocateur.
- Start shopping for lingerie and add your items to the bag.
- Click on your shopping bag, and you’ll see the ‘Use promotion code/gift card’ box.
- Paste your code in the box and click ‘Apply’.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
