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Frequently Asked Questions
- Can I sell my products on Bodybuilding.com? It is possible for Bodybuilding.com to sell your offered products. For consideration of any product, vendors must complete the Online Vendor application form. After completing the application form and providing non-returnable samples, Bodybuilding.com will conduct an internal interview which will take 60 days to complete. This is due to the high volume of vendor requests.
- How do I create a Body Space Profile? Click the “Sign Up” button located on the right hand side of any Bodubuilding.com page. Complete the form provided and enter your desired username and password together with other personal details required on the form. You can receive updates regarding supplements, products and services when you sign up for the FREE newsletters which can be achieved by checking the box under your selected gender. Once you submit the form, Bodybuilding.com will then send you required notices electronically.
- What are your Customer Service hours of operation? Bodybuilding.com’s Customer Service representatives are able to assist you 24 hours a day and 7 days a week by either phone, chat or email. Each method has its own response time. If you would like to talk to through chat, a typical response to your question will take less than 5 seconds, 40 minutes for emails and around 10 seconds via phone. They will do their best to help you with anything you need and answer all your queries about order updates, supplement questions, refunds, etc.
- What payments method do you accept? To keep payments easy for their valued customers, they allow and accept different kinds of methods, especially major credit/debit cards like Visa, MasterCard, American Express, Discover and JCB. You can also use a Bodybuilding.com Gift certificate as payment towards any purchase you’ve made. They also accept payment via Paypal, Wire Transfer, Money Order and Western Union.