FAQs
Delivery & Returns FAQs
Can I get free delivery at Merrell?
Yes, free Standard delivery is available on orders over £75.00. Shipping will cost £4.95 on orders under this amount.
Am I able to cancel my order?
It is not currently possible to cancel an order once it has been placed. If you no longer want your items, you should wait for them to arrive before returning them for a refund.
What is the Merrell returns policy?
If your item was bought less than 30 days ago and is in a resaleable condition, then you’re able to return it. To do this, you’ll need to click ‘Start Your Return Here’ on their returns page and follow the on-screen instructions.
Other FAQs
Can Merrell shoes be put in the washing machine?
It’s advised not to put Merrell shoes in the washing machine. If they need cleaning, then the best way of doing this is by removing the sock liners and insoles and washing the shoes by hand to keep them fresh.
Does Merrell offer a keyworker discount?
Yes, they do; Merrell currently offers a 15% Key Worker discount. To gain access to your exclusive code, you’ll first need to verify your employment status online.
Our Merrell Money-Saving Tips
Newsletter deals, shopping in the ‘Outlet’ section and making the most of student discounts are other savvy ways to save at Merrell.
Newsletter Deals: When you sign up for Merrell’s newsletter with your email address, you get 10% off your next order. You’ll also be the first to hear about exclusive offers and product news.
Check Out the ‘Outlet’ Section: Be sure to check out the ‘outlet’ section of the Merrell website. Here, you’ll find plenty of your footwear favourites at discounted prices.
Merrell Hiking Club: If you enjoy hiking and exploring the outdoors, then it might be worth joining the Merrell Hiking Club. By doing so, you can check out plenty of hiking routes in a range of different countries including France, Germany and the UK.
Student Discounts: Students can save at Merrell, thanks to a 10% student discount. To get access to your exclusive code, simply verify your student status with UNiDAYS.
How to use your Merrell discount code
1. Look through our list of Merrell discount codes and choose one that best suits your shopping needs.
2. Click the 'Get code' or 'Get discount' button. The Merrell website will open automatically in a separate tab.
3. Browse the Merrell website and select the products that you’d like to buy. Add them to your basket and proceed to checkout once finished.
4. You’ll then need to paste your Merrell promo code into the ‘Add a Promotion or Discount’ section and ensure that it has been successfully applied.
5. Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
