FAQs
Delivery & Return FAQs
Can I get free delivery from Bumble and Bumble?
Yes. Bumble and Bumble offer free standard delivery on orders over £30. Your order will be delivered within 3-5 working days, excluding Bank Holidays. Click & Collect is also available for free from a UPS collection point.
How much is delivery?
Standard delivery is free on orders over £30 and takes 3-5 working days to arrive. If you need your order quickly, next-day delivery is available for £6.50. You should order by 3 pm for delivery the next working day. Named day delivery is also available and costs £4.95. Your order will arrive on your chosen delivery date. Saturday delivery costs £10.50 and will arrive the next available Saturday. You should order by 3 pm on a weekday for this option.
Can I check my Bumble & Bumble order status?
Yes. You can check your order status by logging into your Bumble and Bumble account. Simply navigate to ‘My Account’ and ‘Order Status’ to see where your order is. The three stages are: processing, in-warehouse, and dispatched. Once your order is dispatched, you can track it via the Royal Mail website.
Can I return my items?
Bumble and Bumble offer 30-day returns from the date of receipt. Your items should be returned in reasonably good condition and with any seals still intact. Returns are not accepted on personalised or engraved items or items that are due to expire soon. Bumble and Bumble will refund the price for the item but it appears to be the customer’s responsibility to pay for the cost of the return. We’d always recommend retaining proof of postage in this case.
Bumble & Bumble Discount FAQs
Can I get a Refer A Friend discount at Bumble and Bumble?
Yes. Bumble & Bumble will give your friend £10 off their first order when you refer them. Once they’ve placed their order, you’ll then be sent £10 off your next order as a thank-you.
Other FAQs
Are Bumble and Bumble a cruelty-free brand?
Bumble and Bumble is a certified cruelty-free haircare brand. They state that they do not test on animals or ask third parties to do so. However, this is unless they are required to by law. It’s also worth noting that Bumble and Bumble has a parent company called Estee Lauder. Estee Lauder states it does not test on animals. However, it does currently sell to countries where animal testing is required by law.
Are Bumble and Bumble products sulphate free?
Bumble and Bumble sell a selected range of sulphate-free shampoos and conditioners. Be sure to check the ingredients list of the products to see if sulphates are included before purchasing.
Our Bumble and Bumble Money-Saving Tips
Sign up for the Bumble and Bumble newsletter and enjoy 15% off your first online order. You’ll also receive invites to exclusive events and special offers. Enter your email address to get started.
Students can enjoy 15% off their online orders at Bumble and Bumble. All you need to do is log into your UNiDAYS account to verify your student status. You’ll then see your Bumble and Bumble student discount code.
When you visit Bumble and Bumble, stop by the offers tab, where you can get discounts such as 20% off, free delivery, and gifts.
Enjoy two free samples on each order. Currently, you can choose from 15 samples. These include trending products such as the Hairdresser’s Invisible Oil Ultra Rich and Bond-Building Shampoo and Conditioner.
How to Use Your Bumble and Bumble Discount Code
Follow these instructions to apply your Bumble and Bumble discount code and unlock a saving:
- Take a look at our available Bumble and Bumble discount codes and find the one that works best for your shopping needs.
- Once you’ve found your code, head over to the Bumble and Bumble website and start shopping!
- Find everything you like and add it to your basket.
- When you’re happy with everything you’ve added, you can begin the checkout process.
- Enter your details and your discount code into the promo code box.
- Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
