FAQs
Bookings & Services FAQs
What is Iberostar Star Prestige?
Star Prestige is an exclusive service run at specific Iberostar hotels. You can experience Star Prestige rooms at Fuerteventura, Tenerife, Mallorca and Lanzarote. Enjoy exclusive personalised services such as spa access, superior rooms and reserved areas.
Does Iberostar have a rewards program?
Yes, at the end of 2022, Iberostar partnered with IHG Hotels & Resorts which resulted in Iberostar customers' access to the IHG One rewards program. Enjoy earning points for discounts on future bookings, exclusive offers and late check-out.
Can I check in online?
Iberostar offers customers an online check-in service, allowing you more time to relax on your holiday. Simply go to their ‘Web Check In’ page on their website and fill out the form, sit back and relax.
Other FAQs
Are Iberostar resorts good?
On Tripadvisor, Iberostar hotels have an average review score of 4 stars out of 5.
How do I contact Iberostar?
You can talk to an agent on Iberostar’s live chat via their website or call 0800 678 1658 available Mon-Fri, 8 am - 9 pm and Sat-Sun, 9 am - 5 pm. You can also fill out a form on their website and receive an email shortly.
Our Iberostar Money-Saving Tips
Other ways to save at Iberostar include subscribing to the newsletter, shopping through the offers page, taking advantage of last-minute deals and downloading the app.
Subscribe To The Newsletter. By subscribing to the Iberostar newsletter, you’ll get access to the latest news on Iberostar hotels and be sent exclusive deals and offers.
Shop The Offers Page. To save even more on your holiday, shop through Iberostar’s offers page. We’ve seen offers in the past on some of Iberostar’s best seafront hotels and beach hotels go for as high as 30% off and 20% off early bookings.
Last-Minute Deals. Looking to get away from the hustle and bustle of everyday life as soon as possible? Iberostar offers last-minute deals on hotels around the world. We’ve seen previous last-minute discounts go as high as 30% off bookings.
Download The App. To make your holiday go as smoothly and as easily as possible, download the app, available for iPhone and Android. Discover a huge range of benefits, including 24-hour access to a chatline for all of your questions, book experience packages and activities and manage all your payments.
How to Use Your Iberostar Discount Code
- Look through our voucher codes on offer and press ‘Get Code’.
- The code will copy, and you’ll be redirected to Iberostar in a new tab.
- Start browsing for your dream holiday and book your selected hotel.
- Continue through the booking process, and you’ll see a ‘Promotional Code’ box.
- Paste your voucher code in the box and click ‘Apply’.
- Your discount will be applied to your booking, and you can complete your order.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
