FAQs
Delivery & Return FAQs
Does TGJones offer free delivery?
Yes, TGJones currently offers free Standard delivery on orders over £30.00. For orders under this amount, shipping will cost £3.99. They offer a Click & Collect option, too, which is free on orders over £30.00 (otherwise £1.99).
What is the TGJones returns policy?
You can return your order to TGJones within 30 days of the purchase date. Returned orders must be unopened, undamaged and in a resaleable condition. You can choose to either return your order to your nearest store or via post. Please note that TGJones will not cover any return charges.
Other FAQs
Does TGJones offer an NHS discount?
Yes, TGJones offers Blue Light Card holders an exclusive 10% discount on all orders. Simply sign in via ‘healthservicediscounts.com’ to access this offer and enjoy your savings.
How do I contact TGJones?
To contact the customer service team at TGJones, please email help@web.tgjonesonline.co.uk. Their mailbox is monitored between 9 am - 5.30 pm Monday - Saturday and 10 am - 4 pm on Sundays. If you wish to get in touch with TGJones and it’s not related to an order you’ve made, please contact customer.relations@tgj.co.uk.
Our TGJones Money-Saving Tips
Other ways to save at TGJones include signing up for the newsletter, shopping in the sale, using the free delivery offer and taking advantage of the student discount.
Sign Up For The Newsletter: By signing up for the newsletter at TGJones, you’ll be the first to know about the latest releases, and special editions of books and for the icing on the cake, you’ll get brand-new discounts sent directly to your email.
Shop The Sale: For amazing discounts on your favourite books and stationery equipment, look no further than the 'Sales' page at TGJones. Get everything you need, from books to stationery and toys to games, it’s the perfect opportunity to grab a bargain that’s low in stock.
Free Delivery: To save a little bit of extra cash on your orders, take advantage of the free delivery offer at TGJones. All orders over £30.00 will be eligible for either free Standard delivery or free Click & Collect.
Student Discount: TGJones wants to help with all your student needs, whether you need new pens, notebooks or post-it notes. That’s why they offer a 10% student discount on all orders. Simply sign in via StudentBeans to verify your eligibility and start saving today.
How to Use Your TGJones Discount Code
- Look through our list of TGJones discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button. The TGJones website will open automatically in a separate tab.
- Browse the TGJones website and select the products that you’d like to buy. Add them to your online basket and proceed to checkout once ready.
- Paste your TGJones promo code into the ‘Do you have a promotional code?’ section and check that it has been successfully applied.
- Confirm payment and enjoy your savings.
How Do We Source Discount Codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What If My Discount Code Doesn't Work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How We Make Money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
