FAQs
Delivery & Returns FAQs
Can I get free delivery at Astrid & Miyu?
Yes, all orders (no minimum order amount) will be eligible for free standard delivery (2-4 working days). Orders over £100 will be eligible for free next-day delivery (order by 1 pm the day before).
Are returns free?
Yes, Astrid & Miyu will offer a free returns label for you to print at home. If you don’t have a printer, don’t worry, as you can scan a QR code at a Post Office and return your order for free.
Will I get a refund?
Yes, you will have up to 28 days to return your order and receive a full refund. Refunds will take up to 14 days to be processed.
Other FAQs
Is Astrid & Miyu good quality?
On Trustpilot, Astrid & Miyu has a rating of ‘Excellent’ with a score of 4.4 out of 5 stars based on over 2000 reviews.
How do I contact Astrid & Miyu?
To contact the customer service team at Astrid & Miyu, fill out the contact form found on the website, and you’ll receive an email back promptly from a member of the team.
Our Astrid & Miyu Money-Saving Tips
Other ways to save at Astrid & Miyu include signing up for the newsletter, referring a friend, joining the loyalty program and using the student discount.
Sign Up For The Newsletter. Sign up for the newsletter today at Astrid & Miyu and you’ll be rewarded with 10% off your first order. You’ll also stay up-to-date with the latest and greatest news on products, gain access to exclusive events and hear about upcoming promotions.
Refer A Friend. If you love Astrid & Miyu, why not share the love? When you refer a friend to Astrid & Miyu, your friend will receive a £15 discount on their next order over £50. Once your friend has completed their order, as a thank you, you will also receive a £15 discount on your next order over £50.
Join The Loyalty Program. Join the loyalty program at Astrid & Miyu and start earning reward points on your orders. You’ll earn 500 points just from adding the digital loyalty card to your wallet. You can use these points for future discounts, either in-store or online.
Student Discount. Astrid & Miyu offers all students an exclusive 10% discount on orders. To verify your eligibility for this discount, sign in to your StudentBeans account and start saving today.
How to Use Your Astird & Miyu Discount Code
- Browse our voucher codes on offer and click ‘Get Code’.
- You will be redirected to Astrid & Miyu.
- Start shopping for unique jewellery and add your items to the bag.
- Proceed to the checkout, and you’ll see the ‘Discount code or gift card’ box.
- Paste your code in the box and click ‘Apply’.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
