Cartridge People Voucher Codes

Terms & Conditions

1. The Lifetime Printer Guarantee only applies to Cartridge People Own Brand ink and toner cartridges.

2. This guarantee does not cover compatible products listed on the Cartridge People website that are not Cartridge People Own Brand cartridges. It also doesn't extend to compatible products bought from other retailers or original manufacturer products (OEM).

3. Any issue with your printer has to have been caused by a Cartridge People Own Brand product(s) for the guarantee to be applied.

4. If an issue has been caused by a Cartridge People Own Brand product, we may request to see evidence of this via photographs and may even cover the cost of an engineer to provide support prior to agreeing to issue a replacement printer.

5. In the first instance, we will always offer technical support via telephone to try and address any issues that may have been caused through the use of Cartridge People Own Brand products.

6. Should it be found that our Own Brand products have caused an issue with your machine that results in you requiring a replacement, Cartridge People will provide a replacement printer with equivalent specifications and life cycle. Cartridge People reserves the right to replace your printer with a refurbished model should it match the current specifications of your machine.

7. In the event of a replacement printer being required, Cartridge People reserves the right to issue a replacement machine from a different manufacturer than the one where you initially bought your printer.

8. By "lifetime", we refer to the length of time you continue to use Cartridge People Own Brand products in your machine.

9. This guarantee does not extend to any accidental damage to your printer at any time.

10. This guarantee does not extend to issues with your printer that are not related to the use of ink or toner cartridges. This includes but is not limited to paper jams, broken paper trays, LCD display no longer working, electrical faults and connectivity issues.