FAQs
Delivery & Returns FAQs
What delivery options are available at OKA?
OKA has two delivery options. You can select standard delivery (up to 5 working days), which costs £7.50, or choose next-day delivery, which costs £15.
Are returns free?
Yes, you will have up to 14 days from the date of receipt to return your order to OKA completely for free. You can choose to drop off your order at a DPD collection point, and OKA will provide you with a returns label, or you can choose a home collection.
Will I get a refund?
Yes, once you have returned your order to OKA, they will process your order within 7 - 9 working days.
Other FAQs
Is OKA furniture of good quality?
On Trustpilot, OKA has a rating of ‘Excellent’ with a score of 4.6 out of 5 stars based on over 3000 reviews.
How do I contact OKA customer service?
To get in touch with the customer service team at OKA, call 03330 042 042, which is available between Monday and Thursday, 9 am - 5 pm and Friday, 9 am - 4 pm. Alternatively, you can fill out the contact form and receive an email back from the team.
Our OKA Money-Saving Tips
Other ways to save at OKA include shopping on the sale page, signing up for the newsletter, shopping in the seasonal sale and reading the blog.
Shop The Sale. For all of the amazing offers available at OKA, make sure to check out the sales page. We’ve previously seen discounts such as 50% off furniture, homeware, lighting, garden products, cushions and textiles.
Sign Up For The Newsletter. When signing up for the newsletter at OKA, you’ll be rewarded with a 15% discount on your next order. You’ll also be the first to hear about exclusive product launches and upcoming promotions.
Seasonal Sales. Outside of the regular sale, OKA also offers seasonal promotions. We’ve previously seen OKA offer a Summer sale where you could find products for up to 50% off. Whenever we enter a new season, it’s worth having a look to see what products are available in the sale.
Read The Blog. To make sure you don’t waste your time or money, have a look at the blog page at OKA. You’ll find useful hints and tips, such as ‘Buying the Perfect Side Table’, ‘How to Decorate With Florals’ and a guide to ‘Choosing a Dining Chair’.
How to Use Your OKA Discount Code
- Browse our voucher codes on offer and click ‘Get Code’.
- A new tab will open, redirecting you to OKA.
- Start shopping for home furniture, then add your item/s to the cart.
- Proceed to the checkout, and you’ll see the ‘Discount code’ box.
- Paste your code in the box and click ‘Apply’.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
