FAQs
Delivery & Return FAQs
Is delivery free at PLAUD?
Yes, all orders at PLAUD are free and will take 3-5 working days to be delivered.
Are returns free?
Yes, you can return your order for any given reason within 30 days of purchase, completely for free.
Will I get a refund at PLAUD?
Yes, once your order has been returned to PLAUD and inspected, your refund will be processed within 10 days.
Other FAQs
Is PLAUD.AI legit?
Yes, on Trustpilot, PLAUD currently has a rating of ‘Excellent’ with a score of 4.7 out of 5 stars based on over 350 reviews.
How can I contact PLAUD?
You can get in touch with the PLAUD customer service team by emailing support@plaud.ai, and the team will get back to you within 72 hours. You can also submit a ticket via the website.
Our PLAUD Money-Saving Tips
Other ways to save at PLAUD include shopping in the sale, signing up for the newsletter, and using the student and NHS discount.
Shop The Sale: Pick up a fantastic product today for an incredible discounted price at PLAUD. We’ve previously seen discounts on bundles including the PLAUD Note and the PLAUD NotePin for up to 13% off.
Sign Up For The Newsletter: Sign up for the newsletter today at PLAUD, and you’ll receive up-to-date news on exciting promotions. You’ll also be the first to know about upcoming product drops and new collaborations.
Student Discount: PLAUD offers all students an exclusive 10% discount on all orders. To gain access to this offer, simply sign in to ‘gocertify’ and start saving today.
NHS Discount: All NHS workers are eligible for an exclusive 10% discount on orders. To gain access to this discount, sign in to ‘healthservicediscounts’ to enjoy this offer.
How to Use Your PLAUD Discount Code
- Browse our available voucher codes and click ‘Get Code’.
- A new tab will open, redirecting you to PLAUD.
- Start shopping for groundbreaking AI and add item/s to your cart.
- Proceed to the checkout and you’ll see the ‘Discount code’ box.
- Paste your code in the box and click ‘Apply’.
- Complete your purchase and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
