FAQs
Delivery & Returns FAQs
Does Hive Home offer free delivery?
Yes, Hive Home offers free delivery on orders over £50.00. For orders under this amount, delivery will cost £3.99.
Can I track my Hive Home delivery?
Yes, you can use their online order tracker to see how your delivery is going. Simply enter your order number and press enter.
What is the Hive Home returns policy?
You can return any items you're unhappy with to Hive Home, so long as you raise a returns order within 14 days of receiving your products. You can do this by either opening the app and heading to 'Accounts' and then selecting 'Orders & Returns', or by logging in online and following the same procedure. If your product was installed when it was delivered, you'll need to raise your returns request within 14 days of your installation.
Other FAQs
Can Hive Home install my device upon delivery?
Yes, some devices can be installed upon delivery if you arrange your installation online. Just select the product you've purchased, then enter your details and select a time that works for you. You'll be sent a confirmation email once your appointment is all booked.
Is there a Hive Home app?
Yes, you can download the Hive Home app for free on Android & iOS devices, then use it to manage your account, place orders and track deliveries.
Our Hive Home Money-Saving Tips
Devices to Help You Save. With Hive Home smart devices, you can more closely manage your energy usage and turn devices on or off so you can save money on your bills in the long run.
Introductory Offers. Keep an eye out for introductory offers for new sign-ups to Hive Home. Simply enter your email address to register and you’ll receive plenty of giants, tips and offers straight to your inbox.
Online Learning. Hive Home offer online guides on how to maximise the performance of your device. Click on the ‘Learn’ section of their website and start saving today!
How to Use Your Hive Home Discount Code
- Look through our list of Hive Home discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Hive Home website will open automatically in a separate tab.
- Browse the Hive Home website and select the product that best suits you. Be sure to add any extras that you might need, too.
- Once you’ve decided on these details, you’ll need to paste your Hive Home promo code into the appropriate section and ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
