FAQs
Delivery & Returns FAQs
Can I get free delivery at Jolliman?
Yes, all orders over £60 will be eligible for free delivery. Orders will take up to 7-10 working days to be delivered.
Are returns free?
No, returns will be at the cost of the buyer. You have up to 28 days from the day of receipt to return your order.
Will I get a refund?
Yes, returned orders must be unworn, unwashed and undamaged to be eligible for a refund. If the item is not in its original condition, Jolliman can refuse the refund. Refunds can take up to 14 days to be processed.
Other FAQs
Is Jolliman legit?
On Feefo, Jolliman is rated as ‘Excellent’ with a Service score of 4 out of 5 stars and a Product score of 4.2 out of 5 stars based on over 500 reviews. On Trustpilot, Jolliman is rated as ‘Great’ with a score of 3.8 out of 5 stars based on over 1000 reviews.
How do I contact Jolliman?
If you wish to contact someone from the customer service team at Jolliman, you can email careteam@jolliman.co.uk, and you’ll get a response within 2 days. Alternatively, you can call 0303 031 0320, available from Monday to Sunday, 9 am - 5 pm.
Our Jolliman Money-Saving Tips
Other ways to save at Jolliman include signing up for the newsletter, shopping in the sale and the outlet and using the free delivery offer.
Sign Up For The Newsletter. When signing up for the newsletter at Jolliman, you’ll be rewarded with a 10% discount on your first order. You’ll also gain access to exclusive promotions and discounts sent directly to you.
Shop The Sale. For fantastic discounts on menswear, garden furniture and homeware, look no further than the Sale page available at Jolliman. We’ve previously seen discounts such as 40% off home & garden products, 50% off coats & jackets and 80% off shirts & knitwear.
Free Delivery. If you want to save a little extra cash on your order, take advantage of the free delivery sale available at Jolliman. All orders over £60 will be eligible for free standard delivery. Deliveries will take 7-10 working days.
Shop The Outlet. For even further discounted products, make sure to check out the Outlet page available at Jolliman. We’ve previously seen discounts such as 80% off menswear and 50% off homeware.
How to Use Your Jolliman Discount Code
- Look through our available voucher codes and click ‘Get Code’.
- Your code will be copied, and you’ll be redirected to Jolliman.
- Start shopping for clothing, homeware and more, and add your item/s to the basket.
- Proceed to the basket, and you’ll see the ‘Add media or promotion code’ box.
- Paste your voucher code in the box and click ‘Apply’.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How We Make Money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
